16 minute watch
Customer ratings and reviews are a critical part of the shopping experience. But while many companies primarily use them to drive sales and build trust with shoppers, they’re not harnessing their full potential. Why? Because identifying meaningful customer insights and trends from user-generated content (UGC) is often a time-consuming and manual effort.
Join us as we talk through how you can turn your UGC into results, and how our best-in-class clients often improve their products, website content, and broader marketing tactics based on what their customers say in product reviews.
Looking for the perfect ratings and reviews partner? Our webinar can help you with that