An engaged community of shoppers. Generating user-generated content (UGC) that inspires confidence. Driving discovery. Providing actionable insights. Sounds like a dream, right? When you work with Bazaarvoice, it’s reality. Increase your conversion at retail and engage more shoppers on your product pages by displaying UGC everywhere they're browsing. Text-based reviews, social media posts, photos, and video — do it all in one solution.
“We've really seen a positive impact on visits, conversions, and improving the discoverability of new products. From a results standpoint, it's been a positive experience to see that we can get 10-15 reviews for new products quickly."
We match you with a hyper-targeted segment of shoppers from our 9M+ strong Influenster community to generate the content you need. With over 900 data points and community members in 30+ countries, engage with the largest network of product reviewers. We’re here for every part of the product lifecycle – from tried and true to brand new.
Sampling works. Don’t take our word for it. We surveyed over 6,000 Influenster community members who told us so. These engaged shoppers have taken part in sampling campaigns, and here’s what they did:
Launch smarter. No one wants to buy a new product until they know people like it. Collect reviews and feedback from your community before you launch with a sampling campaign. Meet shoppers where they are — whether it be in-store, on social media, or on your website — and show up armed with reviews, photos, and videos. When Burt’s Bees announced its new cosmetics line, it launched with 300+ reviews and a glowing 4.48-star rating. Build up and sustain excitement across social media with ample UGC on day one.
UGC recency matters. 81% of consumers consider review recency equal to or more important than the quality of reviews on a product. In fact, 58% of consumers would rather purchase a product with fewer, but more recent reviews. Revitalize advocacy for your brand’s core products with sampling. Identify legacy products that could use an injection of fresh content and launch a sampling campaign. For example, French luxury skincare company Clarins revitalized its anti-aging products by using sampling to collect 138 reviews in just 36 days.
With the introduction of the FTC’s review hijacking legislation, reformulating your product isn’t just about tweaking its features. It’s about ushering it into the market as if it’s an entirely new line. This evolving regulatory landscape presents unique challenges, including the daunting task of resetting your review count and content collection to zero. But instead of seeing this as a setback, look at this as your brand’s new starting line.
Reinvent, reformulate, re-engage. Trust us to amplify your product’s new story.
Look at all of these real consumers creating authentic UGC for products they've received through our sampling campaigns. Supercharge your next product launch with Bazaarvoice.
Sell products you know shoppers want to buy by learning how to talk to your customer’s language. Collect meaningful feedback before you launch, so you can make pre-launch improvements like TIKI Brand did when launching its Clean Burn Tabletop Fireplaces. Or, use sampling to understand how shoppers feel about products that have been on the market for a hot minute. Our sampling campaigns give community members a chance to share meaningful feedback. Which results in in-depth reporting that aids in improved marketing messaging, product development, and discovering new market opportunities.
Whether you want to expand into a new market geographically or reach a new demographic of shoppers, we can help get you there. Thinking about expanding beyond your country? With our Influenster community boasting members from over 30 countries, it’s easier than ever. Our community and network offer a lot of opportunities to get shoppers excited, everywhere.
Thanks to the internet, the sky’s the limit for your brand. Reach multiple locales at once. Want to reach five or six countries in a single campaign? No problemo. Our sampling campaigns can provide one seamless experience. All thanks to our reach.
Sampling is a great way to get fresh reviews and user generated content (UGC) for your brand. But we know that some products — like perishables, alcohol, and large items — aren’t easy to ship.
Bazaarvoice Deals makes it possible to get any product — even hard-to-ship ones — into your customers’ hands. We’ll target the right shoppers and drive traffic in store or online to your brand store or a retailer of your choice. With reduced shipping and shorter campaign timelines, you’ll have the UGC you need in a snap.
Shopping habits are changing fast, with Gen Z and Boomers leading in different directions. This year’s research uncovers how social commerce, omnichannel experiences, and user-generated content are transforming consumer journeys — from Gen Z’s demand for visual discovery and personalization to Boomers’ trusted routines.
Get your copy of our flagship report and stay of these evolving trends.
We spoke with some of the world’s best brands including, 3M, Burt’s Bees, and Canon to discuss the content marketing formula for product launch success.
The ghd Duet Style Hot Air Styler impresses global retail shoppers with authentic reviews, using the voice of the customer to showcase product quality and build trust.
ready for launch
This has been the biggest launch that we've ever had. It's been a huge success, and we’ve learned a lot. As we plan future launches, we’ll take those best practices, the testing that we've done, and how we've worked with Bazaarvoice into those next launches to make them successful, as well.
See how the health and wellness company for pets increased private-label product revenue, awareness, conversions, and SEO traffic through product sampling.
increase in clicks from organic search for sampled products
“We've really seen a positive impact on visits, conversions, and improving the discoverability of new products. From a results standpoint, it's been a positive experience to see that we can get 10-15 reviews for new products quickly."
McPherson’s uses product sampling and UGC to boost reviews on its e-commerce platform and syndicate to partners.
come from sampling campaigns
A lot of our brands are knocking on our door at the moment wanting to do these sample campaigns with the team here. They're definitely all seeing the value in it now, which is fantastic.
LG UK gives consumers confidence in its new, high-end products using reviews from members of Bazaarvoice’s Sampling community.
100% of those who received the appliance submitted a review, featuring an average overall rating of 4.9 stars
With a totally new product in the market, even one or two reviews provides that ‘genuine’ feedback for potential customers. It shows them what the product is really like and what it can bring to their home.
The global food company fuels product launch success by getting new Kraft Dressings Vinaigrettes, Twisted Ranch, and Bitten dressings into the hands of hyper-targeted consumers and empowering them to generate high-quality UGC and social advocacy.
The three sampling campaigns resulted in 39 million impressions from 369,000 social posts, shares, likes, and comments from consumers.
The campaigns for Kraft Dressings Vinaigrettes, Twisted Ranch and Bitten over-delivered on our targets for the program, delivering 2x the product reviews we expected, and the earned media was over 5x our program investment.
Maybelline places customers at the core of its marketing strategy and uses product sampling to accelerate review collection of new products and other priority items.
Maybelline saw a 1,000% increase in review volume after launching the "Tester Squad" community
Today the ‘Testers Squad’ includes more than 9,000 members with 5,000 having registered in the last 18 months.
Rael builds awareness, establishes credibility, and encourages trial of new products with hyper-targeted sampling campaigns to Bazaarvoice’s Influenster community members.
The sampling campaigns resulted in 3,000 total reviews (300% more than the initial goal)
We previously worked with another sampling provider, but with Bazaarvoice, we’re getting more precise targeting that lets us improve on our review volume and quality.
Get in touch to find out which solutions will make the most impact for your business. Our helpful sales team can answer your questions and talk about everything from set up to ROI.
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