Meet your customers’ needs
Maximize your brands’ potential with Insights & Reports
Beat back the competition by nailing your customers’ needs. Our Insights & Reports tools give you specific, actionable recommendations to strengthen your marketing efforts. Whether you’re looking to drive traffic or optimize promotions, we’ve got you covered. Deliver profitable growth. Drive sales. Ensure product launch success. And upsurge everything from consumer awareness and engagement, to loyalty and conversions. And to top it all off, download concise reports to share what you’ve learned with your team.
Premium Network Insights
Up your game with actionable insights. Gone are the days of manual data scraping, hiring third parties, or relying on individual retailers to provide meaningful data. Bazaarvoice’s Premium Network Insights provide brands unmatched sentiment analysis, user-generated content (UGC) performance tracking, and competitor insights all rolled into a single dashboard. Brands can easily prepare for important meetings, improve products and messaging, prioritize resources, and feel confident adopting strategies that will make the biggest impact on their bottom line.
Premium Network Insights highlights
Understand how your ratings and reviews program performs at a granular level across retailers, against your competitors, and with your customers. Then, take your business to the next level.
UGC insights to guide your strategy, boost performance
Insights provides recommendations to enhance your business, end to end. Improve post-interaction emails, ramp up review collection, refresh your product page copy, build better products, hone marketing tactics, and more.
Basic performance metrics
On-demand focus groups
Consumer insights and research
Leverage Influenster’s goldmine of data to uncover consumer and industry insights. Survey our 6M+ member Influenster community. Build a complete picture of your target customer. Discover growth drivers across categories, subcategories, and shopping channels.
Consumer insights highlights
Insights into your exact audience
Develop a smarter social strategy. Our Social Analytics tool is a swiss army knife. We supply several key metrics that span the conversion funnel. Measure success across Instagram, Facebook, Pinterest, and Twitter. All in one dashboard.
Social Analytics highlights
Modern brands rely on social to capture their customer’s attention at every step of the journey. Our visual-first solutions help brands better understand what content to share, where it’s engaging customers the most, and why it’s working. Beats guessing, don’t you think?
Machine learning levels up your analytics
Insight into Instagram story performance
Download our e-book
Finding and using customer insights
When you build relationships with customers, you find out what they care about. Our e-book, ‘The smart marketer’s guide to finding and using customer insights’, provides strategies for forging direct relationships with customers, leveraging reviews and other online content to mine customer sentiment, and identifying new business opportunities.
UGC allows KidKraft to get insight into the customer journey and continuously improve their product line.
KidKraft has 100% review coverage on retail sites as a result of syndication
Reviews and what real consumers are saying, that is your brand and can make or break you in a lot of ways.
UGC plays a critical role in Nestlé Canada’s relentless effort to serve customers and deliver continued growth.
Nestlé received more than 700 questions from consumers within three months of enabling Questions & Answers
Consumers do the talking for us. They speak, and we listen and take action.
Get in touch to find out which solutions will make the most impact for your business. Our helpful sales team can answer your questions and talk about everything from set up to ROI.Book a call