UGC expert Services
Elevate your experience
Get the most out of your investment with Support, Services and Customer Success
Our people are your people. We offer seamless implementation, round-the-clock support, and expert strategic guidance. Whether you’re new or established in the digital space and need short or long-term support, we can help take your business to the next level.
Implementation Consulting Services
Launch quickly and efficiently
Get up and running fast with our expert Implementation Consulting Services. Our goal is to help you go live within your first 90 days so you can start collecting and displaying user-generated content (UGC) on your site.
We offer three Implementation Consulting Services packages:
- Core: Get help with the basics to launch your program quickly and efficiently.
- Growth: Expand your program with expert help and guidance.
- Custom: Tailor your implementation to meet your unique needs and goals.
Unlock the full power of Bazaarvoice
Our Managed Services are here to optimize your Bazaarvoice experience. With a dedicated team including Technical Consultants, Engagement Managers, and Technical Account Managers, we offer:
- Technical consulting
- Operational guidance
- Client advocacy
- Syndication and feed updates
- E-commerce integrations
- Health audits
Plus, leverage the strategic technical guidance of a Technical Account Manager to grow your business with our platform.
From my experience working with Bazaarvoice, every single step has been a collaboration and a partnership. Never once have I felt we were ‘on our own’ the support of the team as a whole has been exceptional.
The team was extremely competent, very helpful, available, professional, and proactive despite the extremely complicated project. I am very satisfied from a professional point of view but also from the relational level that we have built.
Digital Project Leader
The BV team is amazing! If I have any updates we want to make to our platform or need help with an issue or just to learn more about BV, you guys are always available to answer questions and help us in any way you can.
Your success is our metric
Our Customer Success team is a partner for your business, not just a vendor. We take the time to understand your needs, develop custom strategies, and provide expertise and guidance every step of the way. With our proactive guidance and industry expertise, you can access the latest tactics, exclusive content, and immediate updates on new features. Our continuous support helps you stay ahead of the curve.
Tailored assistance to boost your SaaS efficiency
To cater precisely to your unique requirements, we’ve rolled out a suite of tiered support plans. Ranging from Standard to Priority, Premier, and Enterprise, you’re empowered to select the perfect match for your business dynamics.
Get in touch to find out which solutions will make the most impact for your business. Our helpful sales team can answer your questions and talk about everything from set up to ROI.Book a call