Resources

Report

Shopper Experience Index 2022: Where brands and retailers should lean in next

Read the report

Popular Pick

Best practice guide: 5 ways to launch your product with a bang

Download our best-practice guide

The future of retail and 2022 trends

Watch the webinar

Report

Shopper Experience Index 2022: Where brands and retailers should lean in next

Read the report

Popular Pick

Best practice guide: 5 ways to launch your product with a bang

Download our best-practice guide

The future of retail and 2022 trends

Watch the webinar

Upcoming webinars

May

How to collect quality content to fuel your social commerce strategy

All E-book Infographic Report Webinar

Bazaarvoice Summit

See all resources See related blog posts

Webinar

Where brands and retailers should lean in next with Zarina Stanford

Webinar

Putting consumers first with Johnson & Johnson

Blog

Recapping the Bazaarvoice Summit 2022

Webinar

Building an influencer strategy with Redken

Webinar

The most authentic generation, Gen Z or Gen Alpha?

Webinar

Building communities that people love with J.P. Morgan

Webinar

Daring to lead with authenticity

Webinar

Fear less – do more, with Michelle Poler of Hello Fears

Collect content

See all resources See related blog posts

Webinar

How to collect quality content to fuel your social commerce strategy

Infographic

The 4 tactics you need to collect more visual content

Blog

12 of the best e-commerce product pages (that use UGC)

Report

Shopper Experience Index 2022: Where brands and retailers should lean in next

E-book

From the Kardashians to the girl next door

How influencer marketing has evolved—and what your brand needs to do about it.

Report

How to get more reviews for your business

Customer feedback is the lifeblood for any business. In 2020, nearly 90% of consumers reported reading online reviews for local businesses before a purchase, according…

Infographic

The 3 types of product imagery consumers need

Infographic

How to acquire the right visual and social content

Scrolling is the new window shopping. The average person scrolls 300 feet of social feed content a day, in fact, according to SocialMediaToday. That’s a…

Infographic

How to build a successful customer loyalty program

E-book

Building sampling into a successful brand strategy

Webinar

How to collect content that engages and converts

Webinar

Retail Talk with Sam’s Club

E-book

How to respond to negative reviews and online feedback

Webinar

How to respond to negative reviews like a pro

E-book

The brand manager’s guide to user-generated content best practices

Webinar

Where e-commerce is headed next

Webinar

The audit your UGC program needs

Infographic

The 101 on UGC

E-book

The social media manager’s guide to user-generated content best practices

Report

2021 Strategic holiday retail timeline

E-book

Best practice guide: 5 ways to launch your product with a bang

Infographic

The 101 on UGC: Consumer Packaged Goods

Infographic

Why recency matters for your product reviews

E-book

The power of visual content: How UGC strengthens customer relationships to grow your brand

Report

Shopper Experience Index 2021: Rethinking the approach to retail

Report

Shopper Experience Index 2021 (Spanish): Replanteamiento del enfoque de la venta minorista

Webinar

The power of visual content

Webinar

The 2021 Shopper Experience Index

Infographic

Visual and social content increase online sales

E-book

A picture’s worth a thousand purchases: How visual and social content increase online sales

Webinar

How to level up your marketing strategy with visual content

Webinar

Retail Talk w/ Sam’s Club

Webinar

2020 shopper trends and 2021 predictions

E-book

Econsultancy report: The future of user-generated content

Webinar

How to accelerate online private label sales in 2021

Webinar

How food and beverage consumers are shopping

Webinar

8 ways to respond to negative reviews and online feedback

E-book

Finding your ideal UGC provider

E-book

The top 5 problems UGC can solve for retailers

E-book

5 ways UGC can solve your brand’s biggest problems

Webinar

How to build a winning UGC strategy on Walmart.com

E-book

Unlock the power of user-generated content to stand out on Walmart.com

E-book

How to build a winning review collection strategy

Infographic

Consumers call for action on fake reviews

Drive conversion

See all resources See related blog posts

Infographic

Anatomy of the killer product page: How to build shopping experiences that convert

Webinar

3 ways to revamp your influencer strategy—and get more out of it

Blog

Social proof examples: How 11 brands wield this marketing superpower

Infographic

Social media image size guide: The cheat sheet

Infographic

From scrolling to shopping: A look at social commerce in 2022

E-book

Driving sales in beauty, beverages, and everything in between

How shoppers feel about social commerce in 2022—and what your brand should do about it.

Webinar

How to improve SEO with reviews and social media

Webinar

Shopping on social: From following trends to starting them

Webinar

The future of social commerce

Webinar

Winning in the influence economy

Webinar

2022 trends and predictions for a winning e-commerce strategy

E-book

The e-commerce manager’s guide to user-generated content

This guide will show you, as an e-commerce expert, how to leverage UGC to win over the masses and grow your business to new heights.

Webinar

How Walmart is evolving its e-commerce experience

Webinar

Where social commerce is headed next

Webinar

Bazaarvoice Retailer Summit 2021

Report

How brand pillars drive consumer loyalty and e-commerce growth

Webinar

What shoppers want in a review

Infographic

What’s in a review?

Infographic

The 101 on UGC: Food & Beverage

Infographic

The 101 on UGC: DIY

Infographic

The 101 on UGC: Health & Beauty

Infographic

The 101 on UGC: Apparel

Infographic

The 101 on UGC: Consumer Electronics

E-book

Supermarkets 2025: Research report

Ecommerce in the grocery industry has one of the lowest adoption rates, so when online order rates quadrupled, the industry adopted ecommerce at a greater…

Webinar

How to choose a ratings and reviews provider

E-book

How to have a successful holiday season in spite of COVID-19

Webinar

Ignite engagement during the buyer journey

Webinar

How to engage with your consumers at every stage of the buyer’s journey

Webinar

Best practices for maximizing the ROI of a ratings and reviews program

Webinar

Webinar with Econsultancy

Webinar

Clean beauty: Consumer interpretation of the meaning behind the movement

Amplify content

See all resources See related blog posts

Infographic

24 ways user-generated content boosts SEO

POV: You’re trying to boost SEO. You’ve tried numerous tactics and strategies, but you’ve hit a roadblock. You need a new strategy. Luckily for you,…

Webinar

Kraft Heinz’s secret sauce: The right content in the right place at the right time

Blog

How 7 top brands nail customer centricity

Webinar

Ad spend ROI is declining, here’s what to do instead

Facebook has come a long way from a scrappy website built in a Harvard dorm room. Google has evolved since its launch by two Stanford…

Webinar

Brand Accelerator: Innovation over Imitation

Report

Social commerce: What it is, why it works, and how to use it

Webinar

6 tips from Target.com to maximize e-commerce sales

Webinar

What to expect and how to win this holiday season

Webinar

Strategies to collect content now to drive holiday sales

E-book

Unlock the power of user-generated content to stand out on Target.com

Webinar

Leveraging UGC and Social Media in Retail

Webinar

How to have a successful holiday season

Webinar

Shopper Experience Index

Optimize strategy

See all resources See related blog posts

Webinar

Where brands and retailers should lean in next with Zarina Stanford

Webinar

Putting consumers first with Johnson & Johnson

Blog

Performance branding: The next big marketing shift

Webinar

Fear less – do more, with Michelle Poler of Hello Fears

Webinar

The future of retail and 2022 trends

With guest speaker Sucharita Kodali, Forrester

Webinar

L’oreal’s digital-first user-generated content program

Webinar

7 ways Primal Kitchen leverages user-generated content

Webinar

Arc’teryx’s review strategy: Acquiring and responding to customer feedback

Webinar

How to build a best-in-class user-generated content strategy

Webinar

The next 10 years: Warp-drive change—what it means for consumers, brands, and marketing

Infographic

The state of retail

Infographic

How shoppers are stuffing their stockings this season

Infographic

The checklist for a world-class UGC program

Infographic

Speaking to sustainability

E-book

The smart marketer’s guide to finding and using customer insights

E-book

4 strategies to achieve private label success

Infographic

Pandemics and presents: A look at how consumers plan to shop for the holidays in 2020

E-book

Behavior that sticks: Understanding the long-term shopping trends driven by COVID-19

Webinar

How to maximize consumer insights to build the ultimate shopping experience

Webinar

How to grow and protect consumer trust

Report

Shopper Experience Index 2022: Where brands and retailers should lean in next

Best practice guide: 5 ways to launch your product with a bang

The future of retail and 2022 trends

Get cutting-edge insights to accelerate your success.

Shopper Experience Index 2022: Where brands and retailers should lean in next

Best practice guide: 5 ways to launch your product with a bang

The future of retail and 2022 trends

Upcoming webinars

Bazaarvoice Summit

Where brands and retailers should lean in next with Zarina Stanford

Putting consumers first with Johnson & Johnson

Recapping the Bazaarvoice Summit 2022

Building an influencer strategy with Redken

The most authentic generation, Gen Z or Gen Alpha?

Building communities that people love with J.P. Morgan

Daring to lead with authenticity

Fear less – do more, with Michelle Poler of Hello Fears

Collect content

How to collect quality content to fuel your social commerce strategy

The 4 tactics you need to collect more visual content

12 of the best e-commerce product pages (that use UGC)

Shopper Experience Index 2022: Where brands and retailers should lean in next

From the Kardashians to the girl next door

How to get more reviews for your business

The 3 types of product imagery consumers need

How to acquire the right visual and social content

How to build a successful customer loyalty program

Building sampling into a successful brand strategy

How to collect content that engages and converts

Retail Talk with Sam’s Club

How to respond to negative reviews and online feedback

How to respond to negative reviews like a pro

The brand manager’s guide to user-generated content best practices

Where e-commerce is headed next

The audit your UGC program needs

The 101 on UGC

The social media manager’s guide to user-generated content best practices

2021 Strategic holiday retail timeline

Best practice guide: 5 ways to launch your product with a bang

The 101 on UGC: Consumer Packaged Goods

Why recency matters for your product reviews

The power of visual content: How UGC strengthens customer relationships to grow your brand

Shopper Experience Index 2021: Rethinking the approach to retail

Shopper Experience Index 2021 (Spanish): Replanteamiento del enfoque de la venta minorista

The power of visual content

The 2021 Shopper Experience Index

Visual and social content increase online sales

A picture’s worth a thousand purchases: How visual and social content increase online sales

How to level up your marketing strategy with visual content

Retail Talk w/ Sam’s Club

2020 shopper trends and 2021 predictions

Econsultancy report: The future of user-generated content

How to accelerate online private label sales in 2021

How food and beverage consumers are shopping

8 ways to respond to negative reviews and online feedback

Finding your ideal UGC provider

The top 5 problems UGC can solve for retailers

5 ways UGC can solve your brand’s biggest problems

How to build a winning UGC strategy on Walmart.com

Unlock the power of user-generated content to stand out on Walmart.com

How to build a winning review collection strategy

Consumers call for action on fake reviews

Drive conversion

Anatomy of the killer product page: How to build shopping experiences that convert

3 ways to revamp your influencer strategy—and get more out of it

Social proof examples: How 11 brands wield this marketing superpower

Social media image size guide: The cheat sheet

From scrolling to shopping: A look at social commerce in 2022

Driving sales in beauty, beverages, and everything in between

How to improve SEO with reviews and social media

Shopping on social: From following trends to starting them

The future of social commerce

Winning in the influence economy

2022 trends and predictions for a winning e-commerce strategy

The e-commerce manager’s guide to user-generated content

How Walmart is evolving its e-commerce experience

Where social commerce is headed next

Bazaarvoice Retailer Summit 2021

How brand pillars drive consumer loyalty and e-commerce growth