Bazaarvoice | Success stories

See how brands win with UGC

Real results from brands and retailers using Bazaarvoice to earn trust and drive sales.

Our most recent success stories

  • Sephora UK powers record engagement

    Case study

    Sephora UK powers record engagement

    Sephora UK upgraded its digital storefront by moving from text only reviews to building a rich, full-funnel visual and social commerce experience.

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  • Castrol revs up across 40 retailers

    Case study

    Castrol revs up across 40 retailers

    Castrol unlocked years of reviews trapped in a legacy system and syndicated them across 40 retail partners.

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  • Yard Force drives record reviews

    Case study

    Yard Force drives record reviews

    Outdoor power tools need hands-on testing, so Yard Force built a record volume of reviews to help shoppers choose.

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  • Academy Sports grows native reviews

    Case study

    Academy Sports grows native reviews

    Academy Sports + Outdoors turned a technical hurdle into a growth engine by redesigning their feedback collection mechanism for a mobile-first audience.

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Earning trust with ratings and reviews

  • Kiehl’s, Lancôme earn 6,000 reviews

    Case study

    Kiehl’s, Lancôme earn 6,000 reviews

    Kiehl's and Lancôme (Benelux) syndicated more than 6,000 authentic reviews across their regional sites.

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  • Pillow Talk grows via reviews

    Case study

    Pillow Talk grows via reviews

    Pillow Talk turned ratings and reviews into a powerful trust and conversion engine, helping customers make confident purchase decisions across its digital shelf.

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  • Popken Fashion Group grows abroad

    Case study

    Popken Fashion Group grows abroad

    Popken Fashion Group used Ratings & Reviews and Review Syndication to build trust and grow international e-commerce.

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Turning social proof into sales

  • Bacardi wins retail visibility

    Case study

    Bacardi wins retail visibility

    Retailers prioritize brands that arrive with proven consumer demand, and Bacardi brought it with creator and social content.

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  • Taking Shape lifts conversion 216%

    Case study

    Taking Shape lifts conversion 216%

    The plus-size fashion label used all the Bazaarvoice Social Commerce tools to integrate social and e-commerce for a seamless omnichannel experience.

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  • Iconic London lifts conversion 126%

    Case study

    Iconic London lifts conversion 126%

    The digital-first beauty brand uses user-generated content (UGC) to boost e-commerce metrics and build authentic customer relationships.

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