Drive revenue
Passive browsers become confident shoppers. Product pages actually become engaging. Conversion accelerates. Your revenue soars. Our solutions galvanize the entire shopper experience, allowing you to supercharge product performance.
Connect with customers.
Drive revenue.
Smarter. Faster.
Consumers seek out authentic user-generated content (UGC) to make informed purchasing decisions. Our shopper engagement platform gives you total control to collect, display, and distribute UGC at a global scale. Inspire confident purchases with Ratings & Reviews, Q&As, Visual & Social Content, and more.
A service that offers incredible value and their customer service is top-notch.
Community Manager – Mid-market (51-1000 employees)
Total Economic Impact™ of Bazaarvoice
Customers experienced a return of 400% over three years, and a payback on investment within three months.
Build smarter shopper experiences across the customer journey
Leverage our unsurpassed network spanning every part of your customer’s journey. Across retail, social, online, and in-store, we connect 12,000+ of the world’s leading brands and retailers with their customers. In more ways. Better ways. More impactful ways.
Scale your brand
Distribute UGC to the world’s leading retailers in order to win new shoppers. Jumpstart product launches with reviews on day one. Use the voice of your customers to pull in more traffic. And win new customers by expanding into new markets across the globe.
Actionable insights
Everything from competitive benchmarking to customer sentiment. Get easy-to-digest insights that can help you improve your products, upgrade your marketing, and reduce those pesky return rates. We analyze UGC across our wide network of retailers to give you the right tools to smash your KPIs.
Build loyalty
Turn real-life super fans into your strongest advocates by responding to their questions, amplifying their content across leading retailers, and allowing them to share their opinions with peers. They win. You win. Win-win.
Trusted by more than 12,000+ of the world’s leading brands and retailers
-
1.3B+
monthly shoppers -
55M+
authentic reviews -
15M+
shoppable photos on Instagram
-
7M+
reviewer community members -
11M+
monthly new reviews, images, Q&A -
250+
experienced moderators authenticate content
Tap into the power of UGC
Whether it’s getting your user-generated content program started or expanding your content strategy, we’re here to be a true strategic partner for your business. Your brand, powered by Bazaarvoice, means smarter shopping for your customers – and business growth for you.
Ratings & Reviews
Grow your product sales
Leverage your customers’ authentic opinions, photos, and videos to boost sales. Get moderated ratings and reviews on your site and syndicated to your retailers. Shopper confidence, conversion, and traffic all take a spike. And you get to take a seat.
Visual & Social Content
Let customer images tell your story
Inspire consumers with social and visual content that links discovery to conversion. See how consumers actually use your products via their visual stories. Create satisfied customers. And drive conversion. You might even uncover your next innovation.
Product Sampling
Launch with reviews on day one
Collect user-generated content to ensure a successful product launch. We’ll connect you with a targeted sampling community that thrives on creating content, and help you scale their great content across your product pages and retailers.
Explore our latest retail insights and UGC best practice guides
The brand manager’s guide to user-generated content best practices
As a brand manager, you’re not only responsible for developing a brand strategy. You’re also managing how that plan is implemented across various communication channels and marketing initiatives. In other words, you’ve got a lot to juggle. We make it a lot easier with our brand manager’s guide to UGC.
Shopper Experience Index 2022: Where brands and retailers should lean in next
Change is everywhere for brands and retailers. Millennials are rising to become the most influential segment. Consumers are now connected to each other all the time. And they’re communicating with each other on many fronts. This has led to rising shopper expectations and heightened consumer demand.
The social media manager’s guide to user-generated content best practices
As a social media manager, you need to drive revenue, scale your brand, build a loyal customer base, and gather actionable insights. There’s no better way to do this than by inspiring, gathering, and redistributing dynamic UGC. This comprehensive guide will give you the tools to do just that.
Ready to transform your business?
Get in touch to find out which solutions will make the most impact for your business.Our helpful team of experts can answer your questions and talk everything from set up to ROI.
Request a demo