Connect with customers.
Drive revenue.
Smarter. Faster.

Consumers seek out authentic user-generated content (UGC) to make informed purchasing decisions. Our shopper engagement platform gives you total control to collect, display, and distribute UGC at a global scale. Inspire confident purchases with Ratings & Reviews, Q&As, Visual & Social Content, and more.

Build smarter shopper experiences across the customer journey

Leverage our unsurpassed network spanning every part of your customer’s journey. Across retail, social, online, and in-store, we connect 11,500+ of the world’s leading brands and retailers with their customers. In more ways. Better ways. More impactful ways.

Drive revenue

Passive browsers become confident shoppers. Product pages actually become engaging. Conversion accelerates. Your revenue soars. Our solutions galvanize the entire shopper experience, allowing you to supercharge product performance.

Scale your brand

Distribute UGC to the world's leading retailers in order to win new shoppers. Jumpstart product launches with reviews on day 1. Use the voice of your customers to pull in more traffic. And win new customers by expanding into new markets across the globe.

Actionable insights

Everything from competitive benchmarking to customer sentiment. Get easy-to-digest insights that can help you improve your products, upgrade your marketing, and reduce those pesky return rates. We analyze UGC across our wide network of retailers to give you the right tools to smash your KPIs.

Build loyalty

Turn real-life super fans into your strongest advocates by responding to their questions, amplifying their content across leading retailers, and allowing them to share their opinions with peers. They win. You win. Win-win.

Trusted by more than 11,500+ of the world’s leading brands and retailers

  • 1.3B+

    monthly shoppers
  • 50M+

    authentic reviews
  • 15M+

    shoppable photos on Instagram
  • 6M+

    reviewer community members
  • 11M+

    monthly new reviews, images, Q&A
  • 250+

    experienced moderators authenticate content

Enterprise solutions to drive growth by tapping into the power of UGC

Catapult your product sales

Leverage your customers’ authentic opinions, photos, and videos to boost sales. Get moderated ratings and reviews on your site and syndicated to your retailers. Shopper confidence, conversion, and traffic all take a spike. And you get to take a seat.

Let customer images tell your story

Inspire consumers with social and visual content that links discovery to conversion. See how consumers actually use your products via their visual stories. Create satisfied customers. And drive conversion. You might even uncover your next innovation.

Launch with reviews on day 1

Collect user-generated content to ensure a successful product launch. We’ll connect you with a targeted sampling community that thrives on creating content, and help you scale their great content across your product pages and retailers.

Explore our latest retail insights and UGC best practice guides

Choosing a ratings and reviews provider

Shoppers today expect access to product reviews and other UGC to guide their purchasing decisions. As a brand or retailer, selecting the right technology partner is crucial to the success of your UGC initiative and requires diligence on your part. This guide equips you with important considerations and questions to ask vendors in order to find the right fit.

Shopper Experience Index 2021: Rethinking the approach to retail

Brands and retailers stared down the face of challenge and worked to adapt to a new approach to retail in 2020. We wanted to better understand what behaviors shoppers have internalized and committed to habit, and how these adjustments will change retail going forward. We surveyed over 6,000 global shoppers to find out.

The smart marketer’s guide to finding and using customer insights

From launching new products to building marketing campaigns, savvy businesses develop plans and take action based on feedback from customers. Harnessing this information provides visibility into what motivates a buyer, what aspects of your brand or products resonate most, the competitive landscape, and where your business can take action.

Ready to transform your business?

Get in touch to find out which solutions will make the most impact for your business. Our helpful sales team can answer your questions and talk everything from set up to ROI.

Request a demo