Drive revenue
Passive browsers become confident shoppers. Product pages actually become engaging. Conversion accelerates. Your revenue soars. Our solutions galvanize the entire shopper experience, allowing you to supercharge product performance.
Full funnel UGC platform for commerce
Supercharge your commerce engine with user-generated content at scale.
Harnessing the voice of the customer is more important than ever because shoppers trust other shoppers. Consumers seek out authentic user-generated content (UGC), context, and communities in their shopper journey – from awareness to purchase to loyalty. Inspire confident purchases with star ratings, consumer reviews, questions and answers, social content, sampling, creator and influencer marketing, and more. #findyourbazaarvoice
Tap into the power of UGC
Whether it’s getting your user-generated content program started or expanding your content strategy, we’re here to be a true strategic partner for your business. Your brand, powered by Bazaarvoice, means smarter shopping for your customers – and business growth for you.
Ratings & Reviews
Turn real reviews into revenue
Harness the power of authentic customer content to build trust and drive sales. With moderated Ratings and Reviews on your site and syndicated to retail partners, you’ll drive traffic, boost conversion, and earn trust. Let shoppers do the talking, and watch your impact grow.
Social Commerce
Make social content shoppable
Inspire social browsers to become loyal brand buyers with top performing photos and videos from your social communities. Turn user-generated content into shoppable experiences that drive sales — wherever shoppers are. Tap into all of your existing, authentic social content. Bring inspirational content to your site. Sell on social. With Social Commerce, soar your sales with social content that converts.
Product Sampling
Get fresh UGC from qualified shoppers
Support your products, from launch to reformulation, with the authentic content your consumers want to see—UGC. We’ll activate targeted members of our global shopper community to create reviews and social posts, and then help you scale that content onsite, at retail, and across key social channels.
CONTEXTUAL COMMERCE
Intelligently convert more website traffic
Our powerful AI—trained on trillions of data points—understands shopper intent in real-time and dynamically engages both known and anonymous visitors with precisely timed, tailored experiences to motivate purchase decisions at the perfect moment. The result: higher conversion rates and boosted incremental sales that directly improve your profit margin—all from your existing website traffic.
Trusted by more than 13,000+ of the world’s leading brands and retailers
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2.3B+
monthly shoppers -
55M+
authentic reviews -
15M+
shoppable photos on Instagram
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9M+
reviewer community members -
11M+
monthly new reviews, images, Q&A -
250+
experienced moderators authenticate content
Great partnership, in depth dashboards, a ton of functionality is maintained with little code changes.
Major online retailer
Total Economic Impact™ of Bazaarvoice
Customers experienced a return of 400% over three years, and a payback on investment within three months.
Build smarter shopper experiences across the customer journey
Bazaarvoice is the leading user-generated content (UGC) platform for brands and retailers. Expand your reach globally with our retail syndication network, improve customer satisfaction with customer feedback, boost your sales through genuine customer reviews, and foster loyal advocates by providing shoppers with the information they need for confident purchases.
Scale your brand
Distribute UGC to the world's leading retailers in order to win new shoppers. Jumpstart product launches with reviews on day one. Use the voice of your customers to pull in more traffic. And win new customers by expanding into new markets across the globe.
Actionable insights
Everything from competitive benchmarking to customer sentiment. Get easy-to-digest insights that can help you improve your products, upgrade your marketing, and reduce those pesky return rates. We analyze UGC across our wide network of retailers to give you the right tools to smash your KPIs.
Build loyalty
Turn real-life super fans into your strongest advocates by responding to their questions, amplifying their content across leading retailers, and allowing them to share their opinions with peers. They win. You win. Win-win.
Explore our latest retail insights and UGC best practice guides
NEW: Shopper Experience Index
The Shopper Experience Index report explores the key factors shaping the modern shopper's journey, pinpointing the touchpoints where brands and retailers must engage with the right content on the right platforms to capture consumer attention. Download the report to discover the latest insights on creating seamless, cross-channel shopping experiences.
PDP Worth a Trillion: Mastering product detail page optimization
Learn how to leverage user-generated content (UGC) to convert visits into sales. Expanding on last year's success, we'll explore new strategies to address increasing traffic costs, personalize the shopping experience, and reduce friction in the customer journey.
The ultimate guide to social commerce conversion
This guide covers the essential elements of driving conversions by weaving social content throughout the shopper journey. It will also arm you with actionable tips on how to create powerful, captivating shopping experiences — and measure their impact on revenue.
Ready to transform your business?
Get in touch to find out which solutions will make the most impact for your business.Our helpful team of experts can answer your questions and talk everything from set up to ROI.
Request a demo