Increase your average order value
Engage with shoppers. Watch sales soar.
Boost conversion and average basket values without discounting products. When you leverage quality user-generated content (UGC), three things happen. You create confidence. You instill trust. You generate up to 62% more revenue per visit. When you use our solutions to connect with your dream audience, you’ll experience unparalleled ROI both online and in-store.
Instill shopper confidence
Informed customers are confident customers
Reviews matter. It’s a fact. The majority of shoppers (93%) say reviews impact their purchasing decisions. Ensure your reviews have maximum impact by syndicating them across our network of 1,750+ retail channels. Under Armour saw a substantial increase in conversion when we helped them collect and syndicate over 300,000 reviews. The size and breadth of our network can turn one review into thousands.
Stand out in search
Help customers discover you
Finding your product should be the easy part. So don’t take any chances. Increase your product discoverability by bolstering your review content. The better visibility your products have in search results, the more likely you are to attract prospective customers.
Ranking higher in search results than your competition can have a material impact on your bottom line. Ready to increase your sales? Ratings & Reviews is the solution.
Connect with customers
Create lasting impressions
Show shoppers that you take customer satisfaction seriously by responding to their questions and reviews. About half of shoppers (48%) say seeing a brand or retailer respond to reviews increases their likelihood to purchase. Our Connections and Questions & Answers products allow 1:1 dialogue at mass scale.
Return costs damaging your bottom line? Engaging directly with consumers also reduces return rates, lowers your support costs, and increases customer satisfaction. Which makes everyone happy.
Explore our products
Questions & Answers
Download our e-book
How to build a winning review collection strategy
More shoppers than ever are turning to online reviews to decide who gets their business. In this e-book, we’ll show you how to maximize your UGC collection strategy. We cover everything from post-interaction emails and sampling, to mining social media and building your army of advocates.
Burt’s Bees leverages consumer content to drive retail channel sales, gather insights, and launch new products with immediate success.
Within just two weeks, 94% of those who received a sample submitted a review, resulting in more than 300 reviews
We have a partner in Bazaarvoice that we’ll continue to turn to as we start selling even more products our customers will love.
Responding to reviews and answering shoppers’ questions gives Webroot a competitive edge.
Webroot has responded to 70% of its 38,000 reviews on retail sites in the Bazaarvoice Network
Anyone who sees our responses knows we take them seriously and take action appropriately, which drives consumer confidence in our products and in Webroot as a whole.
Bazaarvoice enables Turtle Wax to share UGC — both reviews and images — not only on its own website, but also on major retailer websites where consumers go to buy Turtle Wax products.
Turtle Wax saw a 50% year-over-year sales increase on retail sites after implementing the Bazaarvoice platform
With Bazaarvoice, we’re able to syndicate consumer-generated content across multiple retailers so that we’re amplifying consumer views of our ratings and reviews.
Related blog posts
Review recency: The third pillar to a successful UGC program
September 28th, 2020
The ultimate guide to product sampling in e-commerce
September 23rd, 2020
Holiday preparedness is the gift that keeps on giving
September 11th, 2020
Get in touch to find out which solutions will make the most impact for your business. Our helpful sales team can answer your questions and talk about everything from set up to ROI.Book a call