Increase your average order value

Engage with shoppers. Watch sales soar.

Boost conversion and average basket values without discounting products. When you leverage quality user-generated content (UGC), three things happen. You create confidence. You instill trust. You generate up to 62% more revenue per visit. When you use our solutions to connect with your dream audience, you’ll experience unparalleled ROI both online and in-store.

Instill shopper confidence

Informed customers are confident customers

Reviews matter. It’s a fact. The majority of shoppers (93%) say reviews impact their purchasing decisions. Ensure your reviews have maximum impact by syndicating them across our network of 1,750+ retail channels. Under Armour saw a substantial increase in conversion when we helped them collect and syndicate over 300,000 reviews. The size and breadth of our network can turn one review into thousands.

Stand out in search

Help customers discover you

Finding your product should be the easy part. So don’t take any chances. Increase your product discoverability by bolstering your review content. The better visibility your products have in search results, the more likely you are to attract prospective customers.

Ranking higher in search results than your competition can have a material impact on your bottom line. Ready to increase your sales? Ratings & Reviews is the solution.

Connect with customers

Create lasting impressions

Show shoppers that you take customer satisfaction seriously by responding to their questions and reviews. About half of shoppers (48%) say seeing a brand or retailer respond to reviews increases their likelihood to purchase. Our Connections and Question & Answers products allow 1:1 dialogue at mass scale.

Return costs damaging your bottom line? Engaging directly with consumers also reduces return rates, lowers your support costs, and increases customer satisfaction. Which makes everyone happy.

Explore our products

Ratings & Reviews

User-generated content drives discovery, consideration, and purchase. Enriches shopping experiences. Increases sales. And it all starts with our platform. It gives you the control to easily collect, display, and distribute the content that engages more shoppers—reviews, visual content, and more.

ReviewSource

Fresh user-generated content can make or break a product. After all, who wants to buy something when the most recent review is over a year old? ReviewSource provides a continuous stream of user-generated content that can be syndicated across our network of 1,750+ retailers. A steady flow of quality new content increases interest. Consumer confidence skyrockets. And browsers are motivated to purchase.

Questions & Answers

Engage with your customers by proactively answering their questions with our Questions & Answers product. Make your current and prospective customers feel heard. And display answers on your site to help future browsers become happy customers.

Download our e-book

How to build a winning review collection strategy

More shoppers than ever are turning to online reviews to decide who gets their business. In this e-book, we’ll show you how to maximize your UGC collection strategy. We cover everything from post-interaction emails and sampling, to mining social media and building your army of advocates.

Get the e-book

Related blog posts

Get started

Get in touch to find out which solutions will make the most impact for your business. Our helpful sales team can answer your questions and talk about everything from set up to ROI.

Book a call