A holiday message from our CEO:
Please note, Bazaarvoice will be closed December 27th — 31st for our winter break. During this time period, support coverage will be as follows:
- Critical issues (defined as production outages of submission and/or display): Support will be available 24/7 via phone or Support Community (Production Outage case only).
- Live Chat: Live Chat will not be available during the break
- Non-critical support cases: Non-critical support cases will be addressed when our offices reopen in their respective regions after the break
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Support Hotline and Support Community information:
Phone:
AMERICAS: 888 984 1381 (toll free) / 866 522 9227, Option 4 (toll free)
UNITED KINGDOM: 0800 368 0991 (toll free)
FRANCE: 08 05 08 94 80 (toll free)
GERMANY: 0800 188 8904 (toll free)
REST OF EMEA: +44(0)20 8080 1100, Option 4
AUSTRALIA: 1300 089 962 (toll free)
APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4
Support Community:
https://support.bazaarvoice.com
