Connect with customers.
Drive revenue.
Smarter. Faster.

Consumers seek out authentic user-generated content (UGC) to make informed purchasing decisions. Our shopper engagement platform gives you total control to collect, display, and distribute UGC at a global scale. Inspire confident purchases with Ratings & Reviews, Q&As, Visual & Social Content, and more.

A service that offers incredible value and their customer service is top-notch.

Keenan H

Community Manager – Mid-market (51-1000 employees)

Total Economic Impact™ of Bazaarvoice

Customers experienced a return of 400% over three years, and a payback on investment within three months.

 
 
 

Build smarter shopper experiences across the customer journey

Leverage our unsurpassed network spanning every part of your customer’s journey. Across retail, social, online, and in-store, we connect 12,000+ of the world’s leading brands and retailers with their customers. In more ways. Better ways. More impactful ways.

Drive revenue

Passive browsers become confident shoppers. Product pages actually become engaging. Conversion accelerates. Your revenue soars. Our solutions galvanize the entire shopper experience, allowing you to supercharge product performance.

Scale your brand

Distribute UGC to the world’s leading retailers in order to win new shoppers. Jumpstart product launches with reviews on day one. Use the voice of your customers to pull in more traffic. And win new customers by expanding into new markets across the globe.

Actionable insights

Everything from competitive benchmarking to customer sentiment. Get easy-to-digest insights that can help you improve your products, upgrade your marketing, and reduce those pesky return rates. We analyze UGC across our wide network of retailers to give you the right tools to smash your KPIs.

Build loyalty

Turn real-life super fans into your strongest advocates by responding to their questions, amplifying their content across leading retailers, and allowing them to share their opinions with peers. They win. You win. Win-win.

Trusted by more than 12,000+ of the world’s leading brands and retailers

  • Electrolux
  • Canon
  • Maybelline
  • Coles
  • JBL/Harman
  • ASDA
  • Target
  • Argos
  • Saturn
  • Burt’s Bees
  • Harvey Norman
  • Rimmel
  • Cabela’s
  • Land O’Lakes
  • Pacifica Beauty
  • The Body Shop
  • Kendra Scott
  • Rebel
  • Macys
  • Clarins
  • Urban Barn
  • Chemist Warehouse
  • BSH
  • Petsmart
  • Lancome
  • Parachute
  • Briggs & Stratton
  • Tuckernuck
  • Turtle Wax
  • Walmart
  • Academy
  • TIKI Brand
  • Appliances Online
  • Under Armour
  • Lemi Shine
  • E.Leclerc
  • Petmate
  • Unilever
  • Total Wine & More
  • Canadian Tire
  • Samsung
  • MAM
  • The Container Store
  • MediaMarkt
  • Auchan
  • Yeti
  • Verizon
  • Vertbaudet
  • Primal Kitchen
  • DSW
  • KidKraft
  • Pepsi
  • Snowleader
  • Dirt Devil
  • Sephora
  • B&H Photo
  • Maurices
  • La Redoute
  • Woolworths
  • 3M
  • Rael
  • River Island
  • Officeworks
  • Petco
  • Feelunique
  • Hoover
  • Shaver Shop
  • Leroy Merlin
  • Kraft Heinz
  • L’Oreal
  • LG
  • Nestle
  • AT&T
  • RedBalloon
  • 1.3B+

    monthly shoppers
  • 55M+

    authentic reviews
  • 15M+

    shoppable photos on Instagram
  • 7M+

    reviewer community members
  • 11M+

    monthly new reviews, images, Q&A
  • 250+

    experienced moderators authenticate content

Tap into the power of UGC

Whether it’s getting your user-generated content program started or expanding your content strategy, we’re here to be a true strategic partner for your business. Your brand, powered by Bazaarvoice, means smarter shopping for your customers – and business growth for you.

Ratings & Reviews

Grow your product sales

Leverage your customers’ authentic opinions, photos, and videos to boost sales. Get moderated ratings and reviews on your site and syndicated to your retailers. Shopper confidence, conversion, and traffic all take a spike. And you get to take a seat.

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Visual & Social Content

Let customer images tell your story

Inspire consumers with social and visual content that links discovery to conversion. See how consumers actually use your products via their visual stories. Create satisfied customers. And drive conversion. You might even uncover your next innovation.

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Product Sampling

Launch with reviews on day one

Collect user-generated content to ensure a successful product launch. We’ll connect you with a targeted sampling community that thrives on creating content, and help you scale their great content across your product pages and retailers.

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Ready to transform your business?

Get in touch to find out which solutions will make the most impact for your business.
Our helpful team of experts can answer your questions and talk everything from set up to ROI.

Request a demo