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As Senior Vice President, General Counsel & Compliance Officer, Gracie leads the global legal team in managing the company’s legal affairs worldwide. She also manages the company’s global ethics and compliance program. Gracie originally joined Bazaarvoice in 2015 as Chief Ethics & Compliance Officer, managing the company’s ethics and compliance program and providing administrative oversight of the internal audit function.

Gracie also had a 13-year tenure at Dell, serving in a variety leadership positions, including SVP of the litigation, employment law, government relations, and ethics and compliance functions. Gracie has also served as a lecturer and adjunct professor at the University of Texas where she taught courses on business law, ethics, government relations, corporate compliance, and corporate social responsibility. She started her legal career in private law practice and was a partner in the Austin Office of Hughes & Luce (now K&L Gates) before joining the in-house legal team at Dell. She received her undergraduate and law degrees from the University of Texas at Austin.

As Senior Vice President, Marketing, Suzin leads the global demand generation, product marketing, PR/communications, website, and creative teams at Bazaarvoice.

Suzin has more than 20 years’ experience delivering strategic direction and quantifiable results at technology and consumer products companies, ranging from early-stage startups to Fortune 100 organizations. Prior to joining Bazaarvoice, Suzin held senior leadership positions at visual analytics provider Qlik, managed cloud company Rackspace, payment provider PayPal, and fitness platform MapMyFitness (Under Armour Connected Fitness). She was also an early-stage employee at Blackhawk Network (Gift Card Mall), where she developed and oversaw the company’s gift card, prepaid phone, and prepaid debit card programs. Early in her career, she managed strategic direction and product positioning for Clorox and Procter & Gamble consumer brands.

Suzin earned her MBA from the University of Virginia Darden Graduate School of Business and dual undergraduate degrees in Marketing and Finance from the University of Texas at Austin.

As Chief Financial Officer, Ken oversees the financial strategy, planning and analysis, operations and accounting for Bazaarvoice. Previously, Ken was the SVP of Finance — Controller & Program Management and was responsible for global controller functions, leading the organization’s global Program Management team, and driving cross-functional process improvements.

Prior to joining Bazaarvoice, Ken served as the CFO at Younicos, a venture-backed startup in the clean tech industry. In this role, he had global financial responsibilities and helped raise over $50 million in venture capital. He also served as CFO and COO of Open Labs, Inc. where he raised $2 million in funding from investors and venture capitalists and significantly restructured and improved the company’s manufacturing operations.

Ken also had a 17 year tenure at Dell, serving in a variety of general management and executive roles in professional services, operations, and finance. Ken holds a bachelor’s degree in Business Administration from Creighton University and earned his CPA from the Texas Board of Certified Public Accountants in 1986.

As the Executive Vice President of Bazaarvoice Services, Kelly is responsible for leading our global strategy consulting, implementation, managed services, technical support, network and content integrity, and insights services business units. Kelly has more than 20 years of leading and growing services business units within the Software-as-a-Service (SaaS) market. Before joining Bazaarvoice, Kelly was Senior Vice President of Consulting and Solutions at SCS. Prior to SCS, Kelly was President and CEO of Servique, which was acquired by SCS in 2007. Previously, Kelly was Senior Vice President and General Manager for Commerce One and was Managing Director for E-commerce for IBM Global Services. Kelly started his career at KPMG and was elected to join the partnership team.

Kelly holds a B.B.A. in accounting from the University of Texas at Austin and a juris doctorate degree from the University of Houston.

As Chief Technology Officer, Fritz oversees Bazaarvoice’s global engineering teams and is responsible for the design, development, quality, and production operations of the company’s innovations in e-commerce software.

Prior to joining Bazaarvoice, Fritz served as Vice President of Engineering at Mitek Systems, a leading provider of mobile capture and digital identity verification solutions where he led the development of the company’s identity verification platform and played an instrumental role in building the company’s mobile deposit solution. Prior to that, he held executive positions at Intuit and MaintenanceNet, which was acquired by Cisco. He also spent a large portion of his early career overseeing software engineering teams at JDEdwards, now owned by Oracle.

Fritz holds an MBA from University of Colorado Denver and a BS from Trinity University.

Jemima leads the Bazaarvoice focus on translating business strategy into people solutions, and attracting, developing and engaging exceptional talent. She has more than 25 years’ experience setting out & operationalizing strategy in global tech. companies.

Prior to Bazaarvoice, she held leadership positions at Texas start-up Anue Systems, Avaya and Lucent Technologies. A native of the UK, her experience has taken her across Europe, Latin America, the US and her portfolio of good cross-cultural communication stories is large. After living all over the world, Jemima discovered Austin – a city relaxed and friendly enough to call home where she lives in the rolling hills with her family.

Jemima earned her MBA from Thunderbird, the American Graduate School of International Management and her undergraduate degree in European Business & Languages from the University of Central Lancashire.

Loran leads Bazaarvoice’s corporate strategy and development processes, including the 2018 Marlin Equity Partners take-private of Bazaarvoice, and the acquisitions of AddStructure and Influenster. A member of the Bazaarvoice team since 2012.

A global expert in eCommerce and online retail, Loran has 17 years of progressive experience working with a global network of thousands of the world’s best retail and brand leaders to help them forge digital transformation and growth strategies. As a thought leader, Loran has represented Bazaarvoice at SXSW, WPP Checkout, Internet Retailer, Total Retail, eMarketer and the National Retail Federation, but most importantly, side-by-side with hundreds of our clients.

Prior to Bazaarvoice, Loran led global eCommerce and digital strategy for 3M Company’s Consumer Business Group. Previously, he led marketing, customer acquisition, and retail science for ShopNBC, then a Top 100 Internet Retailer. Loran studied Politics at Princeton University. Loran is a private pilot, civic leader in Austin, and most importantly, husband and father to two daughters.