Sell more by encouraging people to review products, ask questions, give answers, and share stories.
Respond to shopper questions and reviews across our network of leading retail sites.
Increase engagement, trust and conversion by displaying authentic moderated social content directly on your site.
Reach and influence true in-market shoppers
Deploy user-generated content and targeted media to benefit from a proven boost in conversion at the point of sale.
Extend brand reach
Leverage our network, connecting thousands of leading brands and reaching more than 700 million consumers each month.
Gain consumer insights
Authentic reviews, questions and answers expose valuable sentiment and product-specific insights you can use to improve your offering and your brand.
Respond to reviews, resolve product concerns and manage brand perception by actively participating in consumer conversations on our platform.
Successfully launch new products
Collect reviews on products pre-launch, boosting sales on release, and push those reviews with smart Word of Mouth ad targeting.
Drive site traffic through SEO
Customer-written content keeps pages fresh and full of product-specific content, which drives search traffic to your site.
See how our products help companies like yours capture customer input and grow.
Let the voice of the customer fill your shopping carts. .
Connect with consumers where and when it matters..
Build trust through the voice of the customer..
Travelers trust other travelers. .
The customer voice will take you places..
Most customer feedback comes from purchasers aged 35 to 65. But in-store buyers aged 19 to 24 are more likely to go online to give their feedback. The older the in-store shopper, the less likely to leave product feedback online.
How Brands Find, Reach, and Win Consumers with Bazaarvoice and Consumer-Generated Content
In this e-book, learn how a diverse set of brands partnered with Bazaarvoice to successfully harness the power of consumer-generated content (CGC) to increase awareness, improve consideration, and drive sales conversion while turning customers into brand advocates.
How Retailers Find, Reach, and Win Consumers with Bazaarvoice and Consumer-Generated Content
In this e-book, you will learn how a diverse set of retailers partnered with Bazaarvoice to successfully harness the power of consumer-generated content (CGC) to increase awareness, improve consideration, and drive sales conversion.
Attend our free social strategy workshops for Bazaarvoice clients, in North America and Europe.
Consumer-Generated Content: How best-in-class brands and retailers get it right
Consumers are more connected and empowered than ever before – and every shopping journey is shaped by an unprecedented amount of information, opinion, and conversation. Marketing has never been harder or more exciting as we face the promise – and challenges - of mobile, omni-channel, personalization, and social.
Our technology and service partners include the industry’s leading software companies, marketing firms, and digital agencies. Together, we make it simple to put the power of user-generated content to work for your business
Latest partner integrations
The Bazaarvoice and SAP partnership lets customers integrate consumer generated product insights into SAP’s Social OnDemand application.
Bazaarvoice helps thousands of global brands and retailers capture, analyze, and amplify the voice of their customers to drive consumer engagement and sales.
We work with some of the world’s largest marketing firms, digital agencies, and consulting organizations to help our clients design, implement, and integrate Bazaarvoice solutions.
We partner with companies to make integrations easier and to unlock the power of customers''data.
Don't miss our 33-page guide to the latest developments in consumer-generated content (CGC)
We cover everything you need to know about the state of CGC, from the changing way consumers make high-value purchases like automobiles, to how they select food retailers and financial services.
You'll get our most up-to-date findings and statistics, as well as strategies for improving the performance of your CGC campaign.
Download your copy of the latest edition of The Conversation Index to learn:
The Conversation Index
The Conversation Index Volume 9 is based on an analysis of a sample dataset pulled from Bazaarvoice’s network, including data from over 57 million reviews and more than 35 billion product pageviews.