Let the voice of the customer speak for your business
Harness the power of user-generated content with Bazaarvoice, increasing conversion, sales, engagement and trust.
Gain the power of trust
88 percent of consumers trust online reviews as much as personal recommendations. Bazaarvoice puts that power in your hands.
Get brand reach across sales and marketing channels
3,500+ businesses rely on Bazaarvoice to deliver influential
user-generated content where shoppers find, evaluate and purchase
products and services.
Maximize the power of customer information
Shopping-specific data from the Bazaarvoice network provides insights to transform your company into a customer-centric business.
Put user-generated content to work
Bazaarvoice can help your business reach and engage consumers, boosting revenue and promoting loyalty and advocacy.
Ratings & Reviews
Our clients see 65% average lift in revenue per visit and 52% lift in conversion on product pages with Ratings & Reviews.
Questions & Answers
Informed shoppers buy more. We see a 98% average conversion lift when shoppers engage in Q&A on major retail sites.
Pull authentic, moderated social media content into your buying experience, building engagement and trust, so shoppers buy more.
Engage active shoppers online and in-store via our ad targeting technology, significantly boosting conversion to purchase.
Extend brand reach
Ratings & Reviews
Syndicate your reviews across our network of retailers and brands, extending reach exponentially. Over 700 million consumers interact with our network each month.
Reach more than 700 million shoppers with targeted messaging across our network online, and also in-store via our mobile ad targeting technology.
Brands can connect to consumers at retail sites in our network where their products are sold, and reach scores of shoppers researching their products.
Gain consumer insights
Get reports and professional analysis of your competition unavailable anywhere else, with insights drawn from the consumer opinions and activity across the Bazaarvoice Network.
Identify critical patterns in consumer Ratings and Reviews and Questions & Answers with this powerful social analytics plug-in.
Capture real-time, actionable feedback to understand how your service or product brand is being represented at the local level.
Monitor your retail channel to gain valuable insights about your products and your customers.
Don't let third-party review sites define your local presence online. Build awareness with your own service reviews, on your brand site.
Brands can respond to reviews across our huge network of retail sites to protect brand reputation and encourage advocates.
Questions & Answers
Easily resolve product questions and concerns from consumers, so they buy the right product the first time and stay satisfied post-purchase.
Successfully launch new products
Create and manage your own product sampling program, so you can launch new products and seasonal items ready with a healthy volume of conversion-promoting reviews.
Benchmark your competitors' performance across the retail landscape, and launch new products with a clear understanding of the consumer dynamics of a new market.
Invite your target audience to join your sampling program, then use our Word of Mouth ads to amplify the best reviews collected from samplers for a powerful “push”strategy, critical when products are new to market.
Drive site traffic through SEO
When consumers search, they click on organic results 94% of the time. Use rich social content to increase organic search traffic to your product category pages.
Ratings & Reviews
Search engines elevate sites with fresh content. Adding reviews to a product page typically results in a 15–25% increase in search traffic.
Questions & Answers
Consumer questions and answers on your site use the same natural language people use in searches, increasing your site’s visibility and traffic.
More and more online search queries for services have a local intent. Enhanced ratings and reviews snippets will help you and your local providers stand out.
Why choose Bazaarvoice?
Network reach and insights
Our extensive data gives you visibility into your brand’s performance and the reach of your content across our network, where more than 500 million consumers interact every month.
Commitment to authentic reviews
We established one of the industry’s most robust programs to protect the integrity of the UGC we manage on your site and sales channels. Look for our Authentic Reviews Trust Mark.
Advanced technology and nearly 300 highly trained human moderators help protect your brand while ensuring content is product-relevant and screened for valuable customer insights.
Our solutions are deployed across the globe, positively impacting consumers and businesses in 37 languages.
We work with top ecommerce, analytics and marketing solutions partners to ensure our platform will work with yours, and build on your existing technology investments.
Analytics & reporting
Use our powerful tools to monitor content performance across our network, identify advocates, see sentiment trends, develop messaging and spot product opportunities.
Outstanding client success services
We employ 160 in customer service to provide best practice guidance, program management, analytics, technical support and design services, ensuring your success with Bazaarvoice.
Our network of more than 3,500 brands and retailers extends the reach and impact of your user-generated content, and your brand. Syndication can more than triple review volume.
The Bazaarvoice Network
Million Consumers Monthly
At More Than3,500
Brands and Retailers
Learn how you can leverage the Bazaarvoice Network to increase sales and extend your brand reach.
3,500+ clients, including more than 50% of the Internet Retailer 500 and nearly half of the Fortune 100, trust Bazaarvoice for their user-generated content solutions. Here are just a few.
What our clients are saying
“Having the CSDs and support team available for the day to day as well as in planning for the future has helped Sony plan and execute our social programs.”
“Bazaarvoice has allowed me to really connect with my consumers, hear what they have to say about our products and utilize their feedback within product innovations. ”
“The Bazaarvoice product makes it easier than ever to integrate our brands into the connected consumer's path to purchase, and completes the digital shelf experience.”
“The level of client relationship our team has experienced has encouraged Jaguar that we're on the right track tactically and for our long term goals.”
“We've been with BV for over 5 years and have seen great results in review volumes as well as gross sales during this time.”
“Bazaarvoice makes it easy for customers to write reviews, and it makes it even easier for companies to monitor their reviews and find insights from them.”
“We appreciate the responsiveness of the team, the amazing knowledge base provided to clients to act on terrific best practices and the ever growing technology and opportunities they provide.”
“I've been impressed with moderation and technical accuracy of our reviews. Thanks for helping us drive more business.”
“We have seen a 147% increase in conversion since launch for customer who engage with A&A which is a great result.”
Research & insight
Spotlights extends SEO benefits of Ratings & Reviews to category-like pages
Bazaarvoice Spotlights extends the benefits of fresh user-generated content to category-like pages t...
The new customer journey: How local advocacy drives sales
Ready to learn more? Discover how Bazaarvoice can help your company.