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Ratings & Reviews

Honest product reviews in your customers’ own words. Best practices that increase natural search and drive sales. Customised to fit your brand and unique needs.

Ask & Answer

Customers post questions that others answer. Turn shoppers into buyers, keeping them on your site. Streamline the buying process.

Bazaarvoice Stories

Customers tell the “why” behind the buying decision. Engage customers with your brand. Make your site a destination.

Your customers are your best marketers.

Play our videoBazaarvoice captures their opinions, questions, and stories to help organizations like yours gain sales, operational efficiencies, and – ultimately – real cultural change. Fully supported, hosted technologies, and the know-how to make businesses more successful. Make word of mouth work for you.

The world’s best brands in retail, manufacturing, pharmaceuticals, travel, healthcare, media and financial services industries trust Bazaarvoice.

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What's New:

Give Your Customers a Place to Talk...Or Someone Else Will. In one study from E-consultancy and Bazaarvoice, 56 percent of online retailers reported improved conversion rates after adding ratings and reviews, and 42 percent saw higher average order values. (1to1 Media)

ASDA Debuts Online Ratings and Reviews. ASDA has introduced online customer ratings and reviews to its non-food product range. (NetImperative)

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Wednesday 7 October | London, United Kingdom

The Social Commerce Summit gathers companies at all levels of social commerce adoption. We share what works, what's next, and how customers who share their thoughts and opinions can improve business, and the metrics prove it.

Reviews help The Land of Nod delight customers. Though customers loved their activity tables, some commented that it easily scratched. The Land of Nod internal teams upgraded the table, then sent these reviewers a new one - free of charge.

Reviews increase conversion 10% for Argos. Huge UK retailer Argos found that reviewed products have a 10% higher conversion rate than those without reviews, across more than 22,000 products.

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Nielsen study finds that 70% of people trust online recommendations from unknown users. As the presence of online UGC continually grows, online consumers will become increasingly dependent on feedback from shoppers like them in their purchase decisions.

Econsultancy’s take on social commerce trends. Rebecca Lieb shares her thoughts on research and e-commerce trends.

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The World’s Best Brands Choose Bazaarvoice

Macys' Dell Sears The Home Depot QVC Petco
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