Research and insight
Bazaarvoice is a leader where social meets commerce. Check here for hard-hitting consumer research and insights, and join the discussion about social commerce strategy.
- Social meets financial: How customer conversations drive acquisition, retention, and innovation
- When financial institutions capture the authentic voice of the customer, they acquire new customers more efficiently, gain loyalty, and head off shopping events.
The Conversation Index
Social commerce statistics
Social networks remain the top destination online. 60% of people who use 3 or more digital means of researching products learned about a Retailer through a FB or Twitter post.
"Social Media Report", Nielsen, October, 2011See all social commerce statistics »
- The Conversation Index »
- As an insider in the conversation between shoppers, retailers and brands, we gather valuable insights you can use.
- White papers »
- We stay ahead of the curve in social commerce strategy, researching topics that matter and sharing them here.
- Social commerce statistics »
- Compiled by our own researchers and analysts, this is the most comprehensive list of social commerce stats around.