Report
Shopper Experience Index 2021: Rethinking the approach to retail
While it may have felt like one, 2020 wasn’t a fever dream. Entering a new decade, people and companies alike set lofty goals. 2020 was...
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Did you know that once a consumer loses trust in a brand, 82% said they would avoid using the brand again? Building and protecting consumer trust is essential for success in today’s marketplace. Both brands and retailers need to understand what threatens it, and how they can deploy strategies to protect it.
Join us for this engaging webinar where we will be discussing data from the 2020 Shopper Experience Index, specifically around understanding the nuances of trust and authenticity.
During this webinar, you will learn about consumer trust, including:
Our presenter, Tim Pittman – Team Lead, Global Client Success Programs at Bazaarvoice, works with 100’s of clients on their review strategies. Get ready to walk away with some actionable ideas to add to your strategy.
Report
While it may have felt like one, 2020 wasn’t a fever dream. Entering a new decade, people and companies alike set lofty goals. 2020 was...
Read moreWebinar
2020 was a series of lessons for business and humanity. Brands and retailers stared down the face of challenge and worked to adapt to a...
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Visual and social user-generated content (UGC) play a big role in driving e-commerce sales. We wanted to explore what consumers want out of that type...
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