E-book
Best practice guide: 6 ways to launch your product with a bang
Hint: It’s all about sharing your customer’s voice
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Your customers will be the biggest champions and critics of your business – and both types of feedback play an important role for your business. Positive feedback lets you know what your business is doing well, and negative feedback offers you opportunities to build a stronger product, customer experience, marketing approach, or all three.
Almost 90% of reviewers who have left a negative review expect a response from the brand. Whether it’s a public reply, an offer for a future discount, or a private, offline discussion, shoppers want to know their feedback is taken seriously and that they’re valued by the brands they’re supporting.
During this webinar, you’ll learn:
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E-book
Hint: It’s all about sharing your customer’s voice
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How to turn social content into shoppable experiences that drive sales - wherever shoppers are.
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