E-book
When the COVID-19 pandemic hit in March, brands and retailers scrambled to pivot. What was thought of as temporary has become the new normal in 2020, setting us up for a unique 2021.
When we made our annual predictions for 2020, we could not have predicted the curve ball that brands and retailers were thrown this year. As consumers were asked to stay home, supply chains were interrupted, and e-commerce boomed, brands and retailers were forced to reexamine their approach to, well, everything.
With the pandemic finding its way into 2021, so will the findings of 2020. New behaviors adopted this year will be built upon in 2021. Download this e-book to learn the 5 predictions we’re making for 2021.
Webinar
By optimizing private label strategies now, short-term switching behavior can be transformed into long-term customer loyalty. Learn how shopping behaviors are shifting and key strategies...
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While COVID-19 had a direct impact on many areas of commerce, perhaps the industry that saw the most positive change was food and beverage. Shoppers...
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Your customers will be the biggest champions and critics of your business – and both types of feedback play an important role for your business....
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