Bazaarvoice understands that trust is earned. So we consistently deliver products that exceed client expectations. Our approach to security is built on the same principle. We employ top professionals and market-leading partners to layer a set of defenses that protect our systems and data from compromise.
Bazaarvoice works tirelessly to make sure our client data remains available and secure. But we also ensure we are well prepared should an incident occur. A comprehensive incident response plan is in place, updated regularly, and tested to ensure it operates effectively. This helps us validate, communicate, and ultimately remediate issues quickly and with our customers’ interests in mind.
Our incident response plan and runbooks specify the roles and responsibilities of everyone involved and incorporate follow-up activities after the incident to ensure we learn from our past.
The Cloud Security Alliance (CSA) Consensus Assessment Initiative Questionnaire (CAIQ) provides an efficient and transparent way to communicate which security controls are in place for cloud providers. Bazaarvoice uses this framework to effectively respond to client security information requests.
Established in 2009, the Cloud Security Alliance was formed as a research organization to determine the best practices for secure cloud computing.
If you have an NDA in place with us and are considering adding or renewing our solutions, simply reach out to your primary Bazaarvoice contact for an updated copy.
Have a question? You’ll most likely find the answer in our frequently asked questions.Read our FAQs