We're more than a
powerful content engine.
What truly sets us apart is our focus on quantity and quality—we offer the biggest, broadest network and a comprehensive platform, but also the most dedicated service in the business, with a genuine investment in your success.
Proactive Strategy & Expertise
We're proud of our technology. But it takes more than software to build a successful content program. We provide a thorough value assessment to help you build a business case, then pair you with an experienced Client Success Director to help you advocate for your goals, identify strategic opportunities, and continually monitor business impact with robust tools and reporting.
The thing I love about Bazaarvoice are the Client Success Directors that are with you every step of the way. It makes it more of a partnership than just a service.
Courtney Lauer
Marketing Manager, Turtle Wax
Single Platform Innovation
We offer a holistic platform, strategy, reporting, and support, all under one roof—so you can provide all types of consumer-generated content, while reducing the number of partners in your marketing ecosystem. Our multi-tenant SaaS architecture supports all business sizes and configurations, and we’re constantly innovating to meet broader, more complex needs.
The great thing about the Bazaarvoice partnership is that it helps generate new content from the voice of the customer.
Abbey Reider
Associate Director of Marketing & Social Media Strategy, Starwood
Our integrated suite of products and services is unmatched.
| Bazaarvoice cgc platform Our Platform | others |
|---|---|
Ratings & Reviews |
|
Questions & Answers |
|
Bazaarvoice Network Syndication |
Limited Partners |
Social Curated Photos |
Some |
Local Store Reviews |
Some |
Brand Product Sampling |
Some |
Sampling Community |
Some |
Brand Answers to Retail Q&A |
Some |
Professional Services |
Some |
Google & Microsoft Partnership |
Some |
Category SEO |
|
Word of Mouth Advertising |
|
Retail Supplier Sampling |
|
Bazaarvoice Syndication Reporting |
|
Brand Review Response on Retail |
|
Supplier engagement program |
|
Personalization |
The great thing about the Bazaarvoice partnership is that it helps generate new content from the voice of the customer.
Abbey Reider
Associate Director of Marketing & Social Media Strategy, Starwood
The Bazaarvoice Shopper Network
With thousands of brands and retailers and millions of shoppers worldwide, our network enables vast and valuable connections between you and your customers, wherever they shop. And because shoppers are active in our network every day, we know what they’re shopping for and when, helping you deliver a personalized shopping experience that stands out.
6,000
brand and retail websites
943 million
monthly shoppers
5.4 billion
page views per month
Some of the immediate benefits we’ve seen since implementing with Bazaarvoice are the deeper relationships we’ve establish with our retailers due to syndication.
Olivia Ciroli
Digital Merchandising Manager, Vitamix
Content Integrity & Security
All our reviews come with the Bazaarvoice Authentic Review Trust Mark, but we don’t stop there. We lead the industry with a robust program to protect your brand from fraud and spam, including comprehensive accessibility standards, two layers of fraud prevention technology, global infrastructure, and the largest in-house moderation team of native speakers in 38 languages.
24/7/365
content protection and moderation
Advanced
natural language processing (NLP) solution reviews content with unparalleled speed and precision
300+
highly trained, experienced moderators to ensure that only authentic content goes live
Accessibility
that meets all 38 WCAG 2.0 A & AA success criteria
EU Security
with Europe-based data storage and fraud system to keep up with changing privacy laws
Content Integrity & Security
All our reviews are screened for authenticity using the industry’s most stringent fraud prevention platforms, but we don’t stop there. We lead the industry with a robust program to protect your brand from fraud and spam, including comprehensive accessibility standards, two layers of fraud prevention technology, advanced natural language processing technology to review all content, global infrastructure, and the largest moderation team of native speakers in 38 languages. Deploying our Bazaarvoice Authentic Review Trust Mark in your CGC program is a further step to drive shopper confidence.
The ability to rely on Bazaarvoice to provide that layer of quality moderation is extremely important.
Stephen Strong
Director of Digital, Valspar
Exceptional Service & Support
Our customer satisfaction levels consistently beat industry standards—and that’s how we intend to keep it. With a personal launch team and other dedicated partners, 24/7 global support, and the option for white-glove implementation and maintenance with Managed Services, we make sure you’re fully set up for success.
Bazaarvoice gave us software that was easy to use, and extremely easy to onboard and get up and running. On top of that, Bazaarvoice brings a wealth of knowledge from industry leaders they work with.
Jack Louis
President at Fat Tire Bike Tours