Shoppers are far more likely to purchase a product when they can see authentic customer photos alongside written reviews. As such, we understand the importance of coaching shoppers to leave high-quality content.
In January, we released Visual Content Coach, which provides shoppers with AI prompted ideas on how to upload high-quality media with their reviews. Our next Visual Content Coach phase, Media Quality Feedback, guides shoppers and reviews their uploaded images, removing guesswork to ensure high-quality, authentic content.
Media Quality Feedback assists shoppers via a real-time image evaluation engine that provides them with immediate feedback during the image upload process. The AI feature utilizes quality factors such as authenticity, sharpness, lighting, and product match to analyze their image and give them advice on how to improve.
This new feature ensures you receive higher-quality user-generated content while empowering customers to contribute more useful visual feedback effortlessly.