We respect the intellectual property rights of others and require our users and customers to do so. If you are a copyright owner or the agent of a copyright owner and believe that any content residing on or accessible through one of our websites infringes your copyrights, you may submit a notification under the Digital Millennium Copyright Act (“DMCA”) by providing our Designated Agent (set forth below) the following information in writing (see 17 U.S.C § 512(c)(3) for further detail):

  • Identification of the work or material you believe to have been infringed or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works on that site. This includes identification of the specific web page or URLs, as opposed to entire sites. Include the URL to the concerned material infringing your copyright (URL of website pages), or link to a post with sufficient data to find it.
  • Identification of the material that you believe to be infringing in a sufficiently precise manner to allow us to locate that material.
  • Your contact information or contact information of the complaining party, including name, postal address, telephone number, and email address.
  • A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
  • A statement made under penalty of perjury that the information provided in the notice is accurate.
  • A statement made under penalty of perjury that you are the copyright owner or are authorized to make the complaint on behalf of the copyright owner.
  • Your physical or electronic signature.

After removing material in response to a valid DMCA notice, we will notify the user responsible for the allegedly infringing material that we have removed or disabled access to the material. We may also provide that user the information provided in the notice of copyright infringement. That user then has the right to request that the material be reinstated or re-enabled.

We will terminate, under appropriate circumstances, users who are repeat copyright infringers, and we reserve the right, in our sole discretion, to terminate any user for copyright infringement.

In addition, if you knowingly materially misrepresent that material or activity is infringing your copyright, you may be held liable for damages under Section 512(f) of the DMCA.

Counter Notification

If you believe you are the wrongful subject of a DMCA notification, you may send us a counter-notification by providing the following information to the Designated Agent at the address below:

  • Identification of the material that we have removed or to which we have disabled access, and the location where the material appeared before it was removed or access disabled.
  • Your contact information, including name, postal address, telephone number, and email address.
  • A statement that you consent to the jurisdiction of the federal district court for the judicial district in which your address is located (or if you reside outside the United States for any judicial district in which our websites can be found) and that you will accept service of process from the person who provided the original DMCA notification or an agent of such person.
  • A statement made under penalty of perjury by you that you have a good faith belief that the material identified above was removed or disabled as a result of a mistake or misidentification of the material to be removed or disabled.
  • Your physical or electronic signature.

Upon receipt of a valid counter-notification, we will forward it to the party who submitted the original DMCA notification. That party (or the copyright holder he or she represents) will have ten (10) days to notify us that he or she has filed legal action relating to the allegedly infringing material. If we do not receive any such notification within ten (10) days, we may restore the material.

The contact information for our Designated Agent is:

Bazaarvoice, Inc.
Attention: Legal: DMCA Complaints
10901 Stonelake Blvd
Austin, Texas 78759
Email: legal@bazaarvoice.com

Please be aware that if you knowingly materially misrepresent that material or activity was removed or disabled by mistake or misidentification, you may be held liable for damages (including costs and attorneys’ fees) under Section 512(f) of the DMCA.

Last updated: December 21, 2020