Customer experience is a huge differentiator for financial services providers.…
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About Tara DeMarco:
Tara's posts:
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A social love story: how Ken won Barbie (and customers) through paid, owned, and earned media
“And then it happened – she met Ken, and somehow she just knew they’d… -
Crowdsourcing the next big thing – how to innovate in 2012
In our new social world, where this morning’s headlines are “so four…
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Let them play: how Twitter saved the NFL season
Leading up to the 2011 National Football League season, NFL players and…
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Superior service through social: how John Lewis masters customer experience
“We want to engage with customers in a way that makes them love us more and…












