Getting customers to leave reviews is one of the most valuable and most frustrating challenges brands face. Traditional incentive programs require manual coupon management, create fulfillment gaps, and leave teams buried in operational overhead with no clear way to scale. Today, we are excited to change that with Review Rewards.
Review Rewards gives brands the automation, customization, and control they need to run a scalable, high-performing review incentive program. Upload your coupon pool, configure your emails, and let Bazaarvoice handle the rest.
Here is what you can do with Review Rewards:
- Automate unique coupon delivery. Every approved review automatically triggers the assignment and delivery of a unique, one-time-use coupon code to that reviewer. No manual processing, no delays.
- Manage your coupon pool with confidence. Upload up to 90,000 unique codes via CSV or XLSX directly in the Bazaarvoice Portal, with real-time status tracking so you always know where your inventory stands.
- Protect your brand promise. Conditional messaging logic ensures incentives are only promised in review request emails when a coupon is confirmed available, so you never over-commit to customers.
- Stay ahead of inventory. Proactive low-inventory alerts notify you via email and dashboard when your coupon pool drops below a configurable threshold, keeping campaigns running without interruption.
- Guarantee fulfillment continuity. A static fallback coupon option ensures every reviewer receives a reward, even as your primary pool runs low.
How to Get Started
Getting up and running with Review Rewards takes just three steps. Upload your coupon pool in the Bazaarvoice Portal, configure your review request email to include an incentive message, and set up your review approved email to deliver unique codes automatically upon approval.
Ready to get started?
Contact your client success manager to enable Review Rewards for your account and get your first coupon pool configured.
Want to learn more before diving in? Visit Bazaarvoice University for full documentation and setup guides.
Your reviews are your most powerful sales asset. Bazaarvoice is committed to helping you earn more of them.
Review Rewards is available for eligible clients on essential, advanced, and enterprise packages.