Posts Tagged ‘social-shopping’

Heather Brunner Storytellers can now recommend products to others like them

August 18th, 2009 by Heather Brunner Chief Operations Officer

This blog was guest-written by Sherrie Nguyen, Community Manager.

CHEFS Catalog offers top-quality cooking gear to pros and in-home chefs alike – all their customers love to cook. To launch the “Julia [Child] and Jacques [Pepin] Cooking At Home” TV series, cookbook and DVD, they asked customers to share their personal stories about these two favorite chefs.

CHEFS Bazaarvoice Stories campaignThe response was overwhelming. Not only were they excited to share their stories, but they went on to share pictures of themselves, their families, and even delicious meals they had created. Profile information included their favorite types of food, how cooking makes them feel, and the styles of meals they prefer to cook. All this gives CHEFS – and its customers – great insights into the many types of people who buy from CHEFS.

CHEFS took their campaign a step further by enabling these storytellers to link their stories directly to their favorite CHEFS products, personally recommending them to fellow foodies. By integrating this new Bazaarvoice capability, Social Recommendations™, CHEFS creates true social shopping – customers recommending products to shoppers, based on their profile or stories.

Turns out, CHEFS customers enjoy recommending products – more than a third of the stories collected in the first three days include product links, and many include multiple product recommendations.

Such recommendations get to the heart of social shopping: customer-to-customer selling, where customers help shoppers discover exciting new products they may not have considered. All CHEFS did was give them a place to tell their stories, and the storytellers took it from there.

It’s important to note that this campaign didn’t center on products – it really centered on customers’ love for Julia Child. The product recommendations highlight these cooks’ favorite items, bringing commerce directly into the social realm.

Timing was critical for this first campaign, as the “Julie & Julia” movie premiered on July 28, and the series premiered on July 4. Working together, CHEFS and Bazaarvoice were able to get this campaign live in less than two weeks – and that included integrating links to all of their products.

This is just the first Stories campaign CHEFS has run. Stay tuned for more exciting Stories topics to come!

Sam Decker Get Your Reviews on Major Portals — FOR FREE!

October 2nd, 2007 by Sam Decker Chief Marketing Officer

Live.com from Microsoft is another shopping comparison site partner that just launched with reviews from Bazaarvoice clients signed up for SyndicateVoice reviews syndication. To see this how this looks, go to Live.com and search for "digital cameras" When you click on one of the cameras (let’s say the PowerShot SD500), you’ll see a page that looks like this:

The first reviews shown are from Dell, a Bazaarvoice client. Because of the direct relationship with have with shopping sites such as Live.com, our clients are assured proper product matching, brand awareness, clicks, and natural search in-links from the Web's largest shopping sites. Our syndication partner network is the largest and most diverse customer reviews network, including portals and shopping comparison engines such as Live.com, Smarter.com, Google Product Search, and about 20 others.

Best of all, Bazaarvoice just announced syndication to these major portals is FREE through August 2008 to existing and future clients of Bazaarvoice Ratings and Reviews. Clients do nothing but sign a short agreement (after all, with Bazaarvoice the client owns their data). But as a service, we feed these reviews in different formats to our network of SyndicateVoice partners.

To learn more, or to sign up for free syndication to sites like Live.com, please talk to your Community Manager (if you are a client) or email us at info @ bazaarvoice.com or call 866-522-9227.