Sell more by encouraging people to review products, ask questions, give answers, and share stories.
Respond to shopper questions and reviews across our network of leading retail sites.
Increase engagement, trust and conversion by displaying authentic moderated social content directly on your site.
Reach and influence true in-market shoppers
Deploy user-generated content and targeted media to benefit from a proven boost in conversion at the point of sale.
Extend brand reach
Leverage our network, connecting thousands of leading brands and reaching more than 700 million consumers each month.
Gain consumer insights
Authentic reviews, questions and answers expose valuable sentiment and product-specific insights you can use to improve your offering and your brand.
Respond to reviews, resolve product concerns and manage brand perception by actively participating in consumer conversations on our platform.
Successfully launch new products
Collect reviews on products pre-launch, boosting sales on release, and push those reviews with smart Word of Mouth ad targeting.
Drive site traffic through SEO
Customer-written content keeps pages fresh and full of product-specific content, which drives search traffic to your site.
See how our products help companies like yours capture customer input and grow.
Let the voice of the customer fill your shopping carts. .
Connect with consumers where and when it matters..
Build trust through the voice of the customer..
Travelers trust other travelers. .
The customer voice will take you places..
The average rating in the Department Store / Mass Merchant category is 4.27 out of 5 stars. Eighty-three percent of Department Store / Mass Merchant reviews are 4 stars or above.
How Brands Find, Reach, and Win Consumers with Bazaarvoice and Consumer-Generated Content
In this e-book, learn how a diverse set of brands partnered with Bazaarvoice to successfully harness the power of consumer-generated content (CGC) to increase awareness, improve consideration, and drive sales conversion while turning customers into brand advocates.
How Retailers Find, Reach, and Win Consumers with Bazaarvoice and Consumer-Generated Content
In this e-book, you will learn how a diverse set of retailers partnered with Bazaarvoice to successfully harness the power of consumer-generated content (CGC) to increase awareness, improve consideration, and drive sales conversion.
Attend our free social strategy workshops for Bazaarvoice clients, in North America and Europe.
Consumer-Generated Content: How best-in-class brands and retailers get it right
Consumers are more connected and empowered than ever before – and every shopping journey is shaped by an unprecedented amount of information, opinion, and conversation. Marketing has never been harder or more exciting as we face the promise – and challenges - of mobile, omni-channel, personalization, and social.
Our technology and service partners include the industry’s leading software companies, marketing firms, and digital agencies. Together, we make it simple to put the power of user-generated content to work for your business
Latest partner integrations
The Bazaarvoice and SAP partnership lets customers integrate consumer generated product insights into SAP’s Social OnDemand application.
Bazaarvoice helps thousands of global brands and retailers capture, analyze, and amplify the voice of their customers to drive consumer engagement and sales.
We work with some of the world’s largest marketing firms, digital agencies, and consulting organizations to help our clients design, implement, and integrate Bazaarvoice solutions.
We partner with companies to make integrations easier and to unlock the power of customers''data.
Our network connects thousands of leading brands and retailers around the world, reaching more than 700m people every month.
The Bazaarvoice Network allows brands to syndicate content they collect to retailers, significantly extending the reach of each individual piece of content.
Brands extend the reach of their reviews, while retailers get a welcome boost in content.
With brands sharing reviews on our Network, syndication allows retailers to display significantly increased review volume.
With over 60% of the Internet Retailer Top 100 as clients, your shared reviews will be seen where they can have a significant impact.
Our syndication reports show brands the impact and reach of their content, while retailers can uncover opportunities to improve performance and coverage.
Our Competitive Insights report shows how you stack up within the Network, giving you more information for key marketing and merchandising decisions.
It's your content, you should know where it goes.
Our reports show you where your content is being syndicated and – crucially – how it's performing.
Our exclusive b:targeting platform uses data from all across the Bazaarvoice Network to reach consumers who have read reviews about your category, brand, or product – even those of your competition.
The Bazaarvoice Network leverages data from some of the largest retailers across the web, giving you a huge range of options for targeting your paid media.
Our innovative ad units extend the reach of your reviews and social content, like Instagram photos, to a huge potential audience, not just those consumers who visit your site.
Responding to reviews, both positive and negative, shows consumers that you're actively listening to their feedback and improves your reputation.
By responding to questions that consumers have before they purchase, you can help them make the right choice – reducing returns and improving your relationship with merchants.
The Bazaarvoice Connections program allows you to take part in the ongoing conversation about your products and services.
As a brand, you can directly impact sales by responding to reviews and answering questions.
Want to learn more about how the Bazaarvoice Network can help you reach your business goals? Click below to get in touch