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How Unilever harnesses UGC and social commerce across the customer journey to boost performance
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This document highlights the growing importance of video commerce as a core driver of consumer engagement and conversion.
It addresses key challenges brands face—like sourcing fresh video content, managing UGC, disconnected tools, and difficulty proving ROI, and provides a brand-safe, scalable blueprint for success.
Key highlights:
Market trends showing video commerce is projected to grow to $3.7 trillion by 2029.
The influence of UGC and brand videos on purchasing decisions.
Strategic recommendations for sourcing, creating, publishing, and measuring video content effectively.
Emphasis on short-form vs. long-form video, generational preferences, and full-funnel video analytics.
Exploring a platform to help brands activate and manage video commerce at scale.