• Platform
    • 0th
      • Supercharge your commerce engine.
        Let us show you how to leverage user-generated content (UGC) across the entire consumer journey and win the omnichannel experience.
        Platform overview
        Our HarmonyAI engine
        Our partners
    • 1st
      • INTEGRATED SOLUTION
        • Bazaarvoice Vibe™
          Bazaarvoice Vibe is an integrated social content solution built to optimize every stage of your content supply chain.
        • Sampling
          Get products to advocates and accumulate authentic reviews and visual content.
        • Creator Marketing
          Unleash the incredible power of creator marketing.
        • Social Media Management
          Manage everything you need to win on social.
        • Social Commerce
          Turn social content into shoppable experiences that drive sales – wherever shoppers are.
    • 2nd
      • E-COMMERCE
        • Ratings & Reviews
          Leverage authentic opinions, photos, and videos to sell your product.
          • Always-on Content
            Activate fresh product reviews from the Influenster community.
        • Questions & Answers
          Respond to questions on your site or across the retail network.
        • Contextual Commerce
          Tailored shopping experiences that drive conversion.
        • Insights and Reports
          Actionable insight into your performance, sentiment, advocates, and competitors.
    • 3rd
      • RETAIL
        • Omnichannel Retail Solutions
          From seamless vendor collaboration and optimized product pages to private label success, our solutions help you achieve retail excellence.
        • Managed Sampling
          Take the hassle out of sampling programs for retailers.
        • Retail Syndication
          Distribute content everywhere your products are sold.
    • 4rd
      • AGENCY & PARTNER
        • Creator Marketing for Agencies
          Discover fresh talent, collaborate like a champ, and deliver winning campaigns like clockwork.
        • Our partners
          Get access to the tools, resources, and insights you need to delight your clients and grow your business.
  • Solutions
    • 1st
      • FOR RETAILERS
        • Omnichannel Retail Solutions
          From seamless vendor collaboration and optimized product pages to private label success, our solutions help you achieve retail excellence.
      • COLLECT CONTENT
        • Launch Products
          Jump-start product launches with authentic content.
        • Support Core Products
          Keep your core product pages as fresh as your new ones.
        • Improve Content Mix
          Give shoppers confidence to buy wherever they are in their journey.
    • 2nd
      • DRIVE REVENUE
        • Boost Sales
          Grow order value online and in-store.
        • Accelerate Conversion
          Optimize e-commerce, social, and in-store for conversion.
        • Increase Profit Margin
          Reduce costs with superior shopping experiences.
    • 3rd
      • SCALE YOUR BRAND
        • Win at Retail
          Syndicate content to retailers and strengthen partnerships.
        • Acquire Customers
          Stand out in search and advertising.
        • Expand Globally
          Win new customers by expanding into new markets.
    • 4th
      • ACTIONABLE INSIGHTS
        • Gain a Competitive Advantage
          Benchmark and discover competitive insights.
        • Elevate Marketing
          Drive informed marketing with direct consumer feedback loops.
        • Improve Products
          Propel product innovations and enhancements.
        • Reduce Returns
          Enable consumers to buy the right product the first time.
    • 5th
      • BUILD LOYALTY
        • Drive Advocacy
          Create and strengthen loyal brand advocates.
        • Establish Trust
          Expedite the consumer discovery and buying journey.
        • Talk with Consumers
          Build relationships through public conversations.
  • Industries
    • Apparel & Accessories
      Bring the in-store retail shopping experience to your site with inspiring imagery from customers.
    • Consumer Electronics
      Provide informative product content at every touchpoint—from discovery to purchase.
    • Consumer Packaged Goods
      Stand out on the digital shelf with more quality reviews in more places that convert.
    • Food & Beverage
      Easily sample new products and keep product pages fresh with new reviews.
    • Health & Beauty
      Bring the beauty counter experience to your site with inspiring imagery from customers.
    • Home Improvement
      Give DIY shoppers the product content they need at every stage of their journey.
  • Services
    • Implementation Consulting Services
      Reach your business outcomes faster with less risk.
    • Client Success
      Our team is your strategic partner through every step of your journey.
      • Bazaarvoice University
    • Managed Services
      Enrich your Bazaarvoice experience with a suite of premium offerings designed to realize the full potential of our platform.
    • Support Services
      Our dedicated support professionals help you minimize disruptions and enhance customer engagement.
  • Resources
    • Resources Hub
      Get cutting-edge insights to accelerate your success.
      • Shopper Experience Index
      • Resources for brand managers
      • Resources for e-commerce managers
      • Social media manager guide to UGC
    • Blog
      Strategies, research, and industry trends – your pulse on the marketplace.
      • Long reads
    • Case Studies
      Our clients’ success speaks for itself.
      • Bazaarvoice is #1 in UGC
    • Calculate the value of UGC
      Discover the impact user-generated content could have on your sales both online and in-store.
  • Company
    • 1st
      • WHO WE ARE
        • About Bazaarvoice
          Bazaarvoice brings a people-first approach to advanced technology, connecting thousands of brands and retailers to the voices of their customers.
          • Careers
          • Leadership team
          • Diversity, equity & inclusion
          • Bragging rights (our awards)
          • Community outreach
          • Frequently asked questions
        • Press room
          Get the latest Bazaarvoice news from around the world.
          • Join us at an event
    • 2nd
      • WORKING WITH US
        • The Bazaarvoice Advantage
          Get shoppers what they need at every stage of their journey.
          • Influenster community
        • Partner Program
          Tools, resources, and insights to grow your business and delight clients.
          • Partner directory
          • Why agencies partner with us
        • Trust
          Security, privacy, and compliance are baked into everything we do.
  • Contact us
  • Pricing
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  • Bazaarvoice Portal
  • Bazaarvoice Vibe
  • English
  • French
  • German

Infographic

How the world's best retailers drive business value with user-generated content

Retailers who use user-generated content are winning shoppers with trusted content.

In a vast study across our Bazaarvoice network, we have identified how the world’s leading retailers use UGC to their advantage. These insights lead retailers to understand what type of UGC resonates most with shoppers, which product categories are most influenced by UGC and ultimately what they need to do to make their UGC program work harder. This infographic will give you an overview of retail benchmarks to work towards. If you would like a customized report for your industry and business, we’d love for you to reach out!

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  • How the world’s best retailers drive business value with user-generated content

Platform

  • Sampling
  • Always-on Content
  • Creator Partnerships
  • Ratings & Reviews
  • Questions & Answers
  • Social Commerce
  • Retail Syndication
  • Social Media Management
  • In-store & Digital Activations
  • Insights & Reports
  • Services
  • Managed Sampling
  • Bazaarvoice Affable.ai
  • Contextual Commerce

Resources

  • Resources Hub
  • Blog
  • Case Studies
  • What is UGC?

Company

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