RATINGS & REVIEWS PLATFORM

Amplify the voice of your customer with Ratings & Reviews

With our Ratings & Reviews platform, collect authentic customer reviews at scale. Then put them to work with display technology built to inspire confidence and accelerate conversions.

 

 

“Ratings and reviews have become increasingly crucial to Nourison’s business. We see a direct correlation between our review coverage and revenue at retail, both in-store and online.”

Tracey Mendez, E-commerce Director at Nourison

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Trusted by more than 13,000+ of the world’s leading brands and retailers

  • Urban Barn
  • Macys
  • Rael
  • Petsmart
  • Pacifica Beauty
  • E.Leclerc
  • The Body Shop
  • DSW
  • Appliances Online
  • River Island
  • Petmate
  • Verizon
  • Feelunique
  • Academy
  • Kendra Scott
  • Shaver Shop
  • Maurices
  • RedBalloon
  • Pepsi
  • Walmart
  • Woolworths
  • Samsung
  • B&H Photo
  • Chemist Warehouse
  • TIKI Brand
  • Leroy Merlin
  • La Redoute
  • Rimmel
  • Auchan
  • LG
  • Target
  • BSH
  • Harvey Norman
  • AT&T
  • Turtle Wax
  • Canon
  • ASDA
  • Petco
  • Rebel
  • 3M
  • L’Oreal
  • Saturn
  • Dirt Devil
  • Rodd & Gunn
  • Lancome
  • Total Wine & More
  • Briggs & Stratton
  • Cabela’s
  • Lemi Shine
  • Argos
  • Parachute
  • Under Armour
  • Land O’Lakes
  • Vertbaudet
  • Coles
  • Yeti
  • Snowleader
  • Unilever
  • JBL/Harman
  • Hoover
  • Officeworks
  • MAM
  • Canadian Tire
  • MediaMarkt
  • Sephora
  • Burt’s Bees
  • Electrolux
  • Kraft Heinz
  • KidKraft
  • Maybelline
  • Clarins
  • Nestle

Help shoppers make fast and confident purchasing decisions

 

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Bazaaroice ratings and reviews

10x increase in reviews with multi-product submission forms

Smarter, better post-purchase emails. With our multi-product submission form, you can collect reviews on everything your shoppers purchased, rather than requiring a separate review form for each product. Experience a 10x increase in reviews, improved coverage, and higher submission and conversion rates.
Bazaarvoice - retail products

Prioritize your site performance and experience

Speed, flexibility, and accessibility is what you can expect with our reviews display technology. We’ve taken the highest standards for web page design and bundled them into a binge-worthy experience on your product page that leaves your shoppers consuming reviews as if they were binge-watching their favorite show on Netflix.
Bazaarvoice contextual commerce

Uncover key insights without digging around

Our industry-leading reporting and analytics suite can tell you everything from the sales impact of your UGC to identifying opportunities for product innovation. We’ll monitor sentiment and show you simple word clouds to instantly highlight any info you may need to add to your messaging. Giving you the tools you need to grow along with your customers’ needs.

Build shopper confidence across the entire customer journey

  • Syndicate reviews

    Bazaarvoice's network: 12,000 plus brands and retailers, 55 million plus reviews, 7.5 million influencer community, and 11 M new reviews posted each month.

    Amplify your reach with the world's largest network

    For Brands

    The Bazaarvoice Network sees 20x more shopper traffic than other networks. You can syndicate your UGC across our network of 1,750+ world-leading retailers. Reach more customers everywhere they shop and give them the inspiration to choose you over the competition.

    For Retailers

    Activate your vendor community to collect moderated, authentic content and syndicate it to your site. With the help of artificial intelligence, we’ll match user-generated content from 12,000+ brands with the products on your site to boost your review volumes and ultimately, your sales.

  • Email review collection

    Star of the inbox

    Email review collection is the biggest driver of UGC program success. These evergreen, automated emails invite customers to review products they’ve purchased and account for up to 70% of review volume. No one does email review collection like Bazaarvoice. When our customers turn on our In-Mail and Multi-Product Submission features, review volume increases up to 8x. Eliminate barriers to review submission, drive review volume and product coverage, and improve user experience.

  • Text review collection

    Cellophone with a text message requesting a review. Image of a woman side profile featuring a long yellow feather earing. Message below that requesting the review for the earing.

    Ask for product feedback like a friend

    Email review collection is the biggest driver of UGC program success. These evergreen, automated emails invite customers to review products they’ve purchased and account for up to 70% of review volume. No one does email review collection like Bazaarvoice. When our customers turn on our In-Mail and Multi-Product Submission features, review volume increases up to 8x. Eliminate barriers to review submission, drive review volume and product coverage, and improve user experience.

  • RESPOND TO REVIEWS

    A dryer with a pop out rating and review summary. 4.0 avg star rated product. Example of a customer question and a response.

    Amplify your reach with the world's largest network

    How to get product reviews should not be a mystery. Bazaarvoice has decades of experience helping brands and retailers collect reviews. Whether through sampling or the post purchase experience, focus on the customer's experience by making it enjoyable and convenient. Eliminate barriers to review submission and drive review volume.

  • Access the industry's largest review network

    Syndicate your content across our network of 2,300+ global retailers. Brands typically see a 10x increase in the number of retailers receiving reviews, and with 20x more shopper traffic than other networks, your content reaches much further.
    E-commerce analytics dashboard showing 31.2k consumer sentiment highlights and actionable marketing quotes.

    Support from seasoned moderators

    With over 3 billion pieces of content moderated and the largest human moderation team in the industry, we’ve developed unparalleled expertise in review moderation. As regulations evolve, partnering with a team that stays ahead of changes and adapts swiftly is crucial. At Bazaarvoice, we place your brand safety first, so you don’t finish last.
    We’re convening a global coalition of industry leaders, consumer advocates, and policy experts to form the Authenticity Alliance.

    Proven strategic partners

    With over 13,000 clients and 20+ years in the ratings & reviews business, our customer success team has seen it all. They're ready to apply insights from our entire portfolio to your strategy, helping you get the most out of your investment.

    Amplify your reach with the world's largest R&R network

    Stop asking how to get product reviews, and start taking action. Turn the world's largest ratings and reviews network into a revenue driver.

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