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Zendesk

Zendesk is on a mission to simplify the complexity of business and make it easy for companies and customers to create connections. Our customer experience software unlocks the power of billions of interactions, enabling businesses to build rich, meaningful relationships with their customers.

Graphic of changing customer expectations showing payment details, contact information, purchase and support history

About Zendesk

Zendesk is on a mission to simplify the complexity of business and make it easy for companies and customers to create connections. Our customer experience software unlocks the power of billions of interactions, enabling businesses to build rich, meaningful relationships with their customers. The company was conceived in Copenhagen, Denmark and today operates in more than 20 countries around the world. Learn more at www.zendesk.com.

Helpful integration resources

Integration Benefits: Improve customer service

Phone-style graphic of a product rating snapshot with a 4.5 average rating and a five-star review of a television

Manage brand reputation at scale:

For every shopper who has a complaint or asks a question, hundreds — even thousands — more are listening. Quickly prioritize high-impact reviews and questions with alerts, and a response interface your team is already familiar with.

“Bringing together the power of Bazaarvoice and Zendesk, we are making it easier for our clients to be customer-centric. This integration is a game-changer, enabling businesses to seamlessly gather and harness valuable customer insights while delivering exceptional support. By uniting two industry leaders, we empower brands and retailers to build stronger relationships, drive growth, increase lifetime value, and elevate the customer experience to unprecedented heights.”

Mark DrososSVP of Global Partnerships, Bazaarvoice

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