Bazaarvoice Vibe clients can now communicate directly, quickly, and easily with their community by responding to comments on brand-owned posts from Facebook. You can also:
- Prioritize your tasks for the day quickly and easily by filtering your unread comments
- Save time replying to common questions with AI-powered responses
As a reminder, responding to Instagram comments and direct messages, and TikTok comments, is already available. Coming soon we’ll also support direct messages for Facebook! Learn more about our Social Inbox in our help article.