Insights and Reports

Product: Insights & Reports

New Enhancements - Insights and Reports

June 7, 2021

We’re re-envisioning our Insights & Reports tools, updating the design and including easy to read graphs to help you take informed, effective actions, and faster ways to send reports within your workflow. Go forth and use your data and our insights to take your marketing and business efforts to the next level!

A new data visualization experience

Collections Dashboard

The Collection Dashboard is a clean data visualization experience in the Insights app that combines multiple collection metrics across different sources in Workbench. Quickly identify how to focus and improve your review collection efforts by understanding:

  • Total number of reviews collected

  • Number of reviews collected over time

  • Number of reviews by collection source

  • Percent of reviews rejected

  • Rejection reasons

  • Industry benchmarks

Schedule your Coverage Insights

Customize and schedule your coverage insights via the Insights report app. Features include:

  • Export your coverage data from Insight sections

  • Customize how your data is exported

  • Schedule to send to colleagues or yourself on a recurring basis

Login to your Insights and Reports App to see the new Dashboard and send reports!

Continue exploring

Discover the forward-looking strategies, tools, and technologies built to keep your business ahead of disruption.

  • Blog

    Community-led discovery explained

    Brands are now defined by what shoppers tell each other. Learn how to build an authentic community and master modern word-of-mouth marketing.

    Read more
  • Resource

    How to collect video reviews

    Build massive social proof and boost sales when you collect video reviews from your happiest customers. Start turning authentic stories into revenue today.

    Read more
  • Webinar

    Perfecting glance readability for the digital shelf

    In a mobile-dominated market, brands are invisible if they aren't “glance readable”. Learn what it takes to win the new digital shelf.

    Read more

Want to talk strategy?

We’ll walk through your use case and show you how to turn authentic customer content into higher conversion across your site.