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Product: Ratings & Reviews
April 17, 2025
Portal is your one-stop-shop for managing your Ratings & Reviews UGC programs, catalog, and reports. With new features — previously only found in Workbench — Portal gives you even more functionality to help streamline your workflows and power performance. As we prepare for the Workbench Retirement, now on July 31, 2025, take advantage of these enhancements to connect and maximize your impact.
Provide clearer, more engaging answers with visual support. You can now enhance your responses to consumer questions from within Portal by adding photos and videos, not just text!
To learn more about adding media to your responses, visit Manage Content: Questions & AnswersOpens in new window.
You can now narrow the focus of your reports using your Custom Tags, and by the end of April, you can also select Custom Category Attributes. Portal will check all custom category attributes and return only those that have a value to display in your report.
Stay up to date with upcoming releases and see an overview of new functionality planned for Portal here.
Discover how to turn the highest reaching network for ratings and reviews into an advantage.

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Tap into the power of authentic content with the UGC TikTok marketplace. Find genuine user-generated content to boost engagement and build trust on TikTok.

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Learn to leverage the Bazaarvoice Retailer Network to automate syndication, ensuring your best customer voices are live on every product.

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