CLIENT LEARNING
Bazaarvoice University
Follow curated learning paths and courses that help Bazaarvoice clients get more value from their solutions.
DEVELOPER TECHNICAL RESOURCES
Build with Bazaarvoice technology
Find API references, integration guides, SDKs, and tools to build your integration. Go straight to the technical documentation your team needs to retrieve or submit user-generated content (UGC), build custom experiences, manage responses, and connect Bazaarvoice data.
Find the right tools for your integration.
Explore APIs, SDKs, and exports for retrieving and submitting UGC, managing review responses, managing user privacy data, and building experiences.
CONVERSATIONS API
Retrieve and submit UGC for custom digital experiences
Submit and access reviews, questions, answers, comments, profiles, product catalog data, review summaries, and UGC statistics. Supported submission options include ratings and reviews, Q&A, photos, and feedback.
REVIEW RESPONSE API
Manage authorized company responses to customer reviews
Create, read, update, and delete responses to reviews through a secure REST API. Build response workflows or a centralized dashboard inside the systems your authorized teams already use.
DISPLAYABLE CONTENT EXPORT
Download displayable Conversations content in bulk
Use Displayable Content Export API to request public-facing Conversations data in bulk. Weekly snapshots and daily incremental updates support applications that store content before display.
MOBILE DEVELOPMENT
Bring Bazaarvoice experiences into Android and iOS apps
Use Bazaarvoice Mobile SDKs to access supported products in native mobile experiences, including Conversations API and Product Recommendations. Follow the platform documentation for setup and usage.
PRIVACY WORKFLOWS
Connect Bazaarvoice to privacy-compliance workflows
Use a secure HTTP interface to integrate Bazaarvoice with privacy-regulation workflows. Confirm prerequisites, authentication, supported requests, and responsibilities in the current documentation.
AUTHENTIC DISCOVERY API™
Help AI search bots and LLMs discover authentic UGC
Integrate the Authentic Discovery API to make eligible UGC available for discovery by AI search bots and large language models. Review the technical documentation for implementation details.
GET STARTED
Request and manage API keys
Use the API Key Management application in Bazaarvoice Portal. Your client instance must have API access enabled, and requested keys require approval by a Technical Administrator.
DOCUMENTATION
Browse API references and guides
Choose the product you are implementing, then review its overview, prerequisites, authentication, endpoints, limits, examples, and current technical guidance.
DEVELOPER TOOLS
Explore engineering resources
Read technical articles from Bazaarvoice developers and explore public repositories for available projects, examples, and engineering resources.
HELP AND STATUS
Find support and service updates
Use Bazaarvoice Support for product help and implementation questions. Check the public status page for current and historical information about platform availability.
Resources for every stage of development
Build product expertise, stay current on developer news, and find documentation for implementing and managing Bazaarvoice solutions.
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DEVELOPER NEWS
Bazaarvoice Developer Blog
Read technical perspectives, implementation guidance, API-focused articles, engineering stories, and news from Bazaarvoice developers and R&D teams.
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PRODUCT DOCUMENTATION
Bazaarvoice Knowledge Base
Search product documentation, setup guidance, release highlights, FAQs, troubleshooting resources, and best practices for Bazaarvoice products and workflows.
Technical resource questions
The Conversations API lets Bazaarvoice clients submit and retrieve supported UGC, including ratings, reviews, questions, answers, and related data. It also provides access to product catalog information and UGC statistics for teams building custom experiences.
Start by confirming that Conversations API access is enabled for your client instance. Request an API key in Bazaarvoice Portal, have a Technical Administrator approve it, then follow the API documentation for authentication, endpoints, requests, responses, limits, and testing.
The Response API lets authorized company representatives create, read, update, and delete responses to consumer reviews through code. Teams can use it to add review-response capabilities to internal systems or build a centralized workflow without relying only on the hosted interface.
Access requirements vary by product. The Enterprise package is required for the Conversations API, Response API, and Displayable Content Export. Check the prerequisites for the specific API you need or contact your Bazaarvoice representative or Support.
Use the Conversations API to retrieve eligible review data and summary, then build, host, and maintain the interface that presents it in your application. For bulk public-display use cases, Displayable Content Export provides weekly snapshots and daily updates that should be stored before display.
The Conversations API supports submission of ratings and reviews, questions and answers, photos, feedback, and certain video content, subject to documented conditions. Confirm access, request an approved API key, and use the relevant submission endpoint and required fields for each content type.
Ready to start building with Bazaarvoice?
Explore the documentation for your integration.