SocialConnect™

Your customers spend their time online within social networks. Your brand should be there too. The numbers say it all. According to According to a May 2011 Pew Internet survey, 65% of online adults use social networks — 43% used a social network “yesterday.”

Go deeper than a like or follow.

Simply having a Facebook page and Twitter feed — and updating it a few times a week — isn’t enough to drive sales or relationships with social users. Content in these environments decays quickly. Frequent, rich, and relevant updates are essential to capture attention on social networks.

End social content isolation.

Simultaneously collect and publish customer-generated content in multiple environments with the Bazaarvoice Platform.

Content stays fresh and consistent between your brand site and Facebook. And what happens in one environment is automatically mirrored in the other, so users can interact with one another while in different environments.

Now social content isn’t isolated. It’s organized and exposed across the environments where consumers engage with your brand.

Engage users with the social side of your products.

Consumers expect social content in Facebook. By surfacing product-related reviews, questions, and answers in Facebook, SocialConnect can easily create a socially relevant version of your product catalog.

As people interact, let them share product experiences in writing or visually by posting photos. Initiate your own conversations with customers as they interact with you and your products via Facebook.

Both the connections and the content are powerfully influential.

Let’s talk about how we can help you turn social media into social commerce.