Influence sales. Protect reputation. Gain insights.
Sell more by encouraging people to review products, ask questions, give answers, and share stories.
Respond to shopper questions and reviews across our network of leading retail sites.
Make authentic service reviews available on your website – and on the sites of local providers that carry your brand.
Deploy user-generated content and targeted media to benefit from a proven boost in conversion at the point of sale.
Extend brand reach
Leverage our network, connecting thousands of leading brands and reaching more than 700 million consumers each month.
Gain consumer insights
Authentic reviews, questions and answers expose valuable sentiment and product-specific insights you can use to improve your offering and your brand.
Respond to reviews, resolve product concerns and manage brand perception by actively participating in consumer conversations on our platform.
Successfully launch new products
Collect reviews on products pre-launch, boosting sales on release, and push those reviews with smart Word of Mouth ad targeting.
Drive site traffic through SEO
Customer-written content keeps pages fresh and full of product-specific content, which drives search traffic to your site.
See how our products help companies like yours capture customer input and grow.
Let the voice of the customer fill your shopping carts. .
Connect with consumers where and when it matters..
Build trust through the voice of the customer..
Travelers trust other travelers. .
The customer voice will take you places..
33% of consumers would never buy a small electronic item, such as a cell phone or music player, without reading at least one piece of user-generated content.
The info-hungry consumer: 3 trends transforming the online food and beverage landscape
Brands that embrace these trends—executing strategy to satiate the appetite of online food and beverage shoppers—will be set up for success in the imminent edible ecommerce revolution.
Millennials in the aisles: How CPG brands capture lifelong loyalty
Why should you worry about capturing Millennials? Because they’re shaping the way we all shop – today and tomorrow.
The Bazaarvoice Summit 2015
At the Bazaarvoice Summit we’ll be talking about how to pave the way for brands and retailers to join this global consumer conversation and make it a fundamental part of the business. Join top thinkers like Seth Godin and Jane McGonigal, thought leaders, retailers and brands from across the globe!Read more »
Online and in the aisles: How consumer-generated content impacts food sales
Today, consumers care more about food than ever before, and they're sharing this passion online. While the foodie revolution has yet to translate to commerce, global online grocery is projected to reach $100 billion by 2018. Are you prepared for the imminent edible commerce revolution?
Our technology and service partners include the industry’s leading software companies, marketing firms, and digital agencies. Together, we make it simple to put the power of user-generated content to work for your business
Latest partner integrations
The Bazaarvoice and SAP partnership lets customers integrate consumer generated product insights into SAP’s Social OnDemand application.
Bazaarvoice helps thousands of global brands and retailers capture, analyze, and amplify the voice of their customers to drive consumer engagement and sales.
We work with some of the world’s largest marketing firms, digital agencies, and consulting organizations to help our clients design, implement, and integrate Bazaarvoice solutions.
We partner with companies to make integrations easier and to unlock the power of customers''data.
Influence sales. Protect reputation. Gain insights.
Answer shopper questions on your product pages with the expertise only your brand can provide.
Respond to customer reviews and gain valuable product insights.
It’s easy to join in the conversation with consumers.
Shopper asks a question or writes a review on a retailer website.
Brand provides authoritative response to customer questions and reviews from our dynamic portal interface.
Shopper is alerted of brand response and is able to make informed purchase decisions.
Personalized interactions are displayed and become essential resources for future shoppers.
Increase sales by giving shoppers the answers they need to make decisions.
Reach scores of future shoppers researching your products.
Connect to consumers in real time at retail sites in our network where your products are sold.
Respond to reviews to protect brand reputation and encourage advocates.
Answer shopper questions and view up to 25 customer reviews across all participating retailers in the Bazaarvoice network.
Note: After you sign up for the FREE Connections Basic program, you will be automatically eligible to upgrade to Connections Premium.
Respond to shopper questions and reviews across all participating retailers. Our technology finds the most important reviews across the Bazaarvoice network and surfaces them in one inbox to make it easy to
respond and learn.
Director of Marketing
Senior Manager, Online Marketing
average conversion lift when shoppers engage in Q&A on major retail sites.1
Online shoppers find answers from brand experts
than answers from consumers. They want to hear from you.
Shopper intent to purchase
when seeing a brand’s response to a negative review versus a negative review by itself.
of answers brand experts provide are not already in the product marketing copy. Fill in the gaps.2
1Bazaarvoice retail study, 2013; 2 PricewaterhouseCoopers, Bazaarvoice research