Influence sales. Protect reputation. Gain insights.
Sell more by encouraging people to review products, ask questions, give answers, and share stories.
Respond to shopper questions and reviews across our network of leading retail sites.
Increase engagement, trust and conversion by displaying authentic moderated social content directly on your site.
Reach and influence true in-market shoppers
Deploy user-generated content and targeted media to benefit from a proven boost in conversion at the point of sale.
Extend brand reach
Leverage our network, connecting thousands of leading brands and reaching more than 700 million consumers each month.
Gain consumer insights
Authentic reviews, questions and answers expose valuable sentiment and product-specific insights you can use to improve your offering and your brand.
Respond to reviews, resolve product concerns and manage brand perception by actively participating in consumer conversations on our platform.
Successfully launch new products
Collect reviews on products pre-launch, boosting sales on release, and push those reviews with smart Word of Mouth ad targeting.
Drive site traffic through SEO
Customer-written content keeps pages fresh and full of product-specific content, which drives search traffic to your site.
See how our products help companies like yours capture customer input and grow.
Let the voice of the customer fill your shopping carts. .
Connect with consumers where and when it matters..
Build trust through the voice of the customer..
Travelers trust other travelers. .
The customer voice will take you places..
The average rating in the Department Store / Mass Merchant category is 4.27 out of 5 stars. Eighty-three percent of Department Store / Mass Merchant reviews are 4 stars or above.
Google algorithms exposed:
How to identify SEO themes and drive more traffic
This e-book takes you through the history of Google updates, from Caffeine to Hummingbird, while helping you discover what matters to Google and your shoppers.
The ROBO economy
How reading reviews impacts offline sales
In this guide, we examine how shopping has evolved, the role of CGC in the offline buyer’s journey, and how online CGC is increasingly translating to in-store sales.
What's in a review?
The holistic value of a healthy consumer-generated content (CGC) program extends beyond conversion lift to an e-commerce site - and analytics show the performance of your word-of-mouth program. Do you know the value your CGC brings in actual dollars - and how you compare to your competitors?
Our technology and service partners include the industry’s leading software companies, marketing firms, and digital agencies. Together, we make it simple to put the power of user-generated content to work for your business
Latest partner integrations
The Bazaarvoice and SAP partnership lets customers integrate consumer generated product insights into SAP’s Social OnDemand application.
Bazaarvoice helps thousands of global brands and retailers capture, analyze, and amplify the voice of their customers to drive consumer engagement and sales.
We work with some of the world’s largest marketing firms, digital agencies, and consulting organizations to help our clients design, implement, and integrate Bazaarvoice solutions.
We partner with companies to make integrations easier and to unlock the power of customers''data.
Influence sales. Protect reputation. Gain insights.
Answer shopper questions on your product pages with the expertise only your brand can provide.
Respond to customer reviews and gain valuable product insights.
It’s easy to join in the conversation with consumers.
Shopper asks a question or writes a review on a retailer website.
Brand provides authoritative response to customer questions and reviews from our dynamic portal interface.
Shopper is alerted of brand response and is able to make informed purchase decisions.
Personalized interactions are displayed and become essential resources for future shoppers.
Increase sales by giving shoppers the answers they need to make decisions.
Reach scores of future shoppers researching your products.
Connect to consumers in real time at retail sites in our network where your products are sold.
Respond to reviews to protect brand reputation and encourage advocates.
Answer shopper questions and view up to 25 customer reviews across all participating retailers in the Bazaarvoice network.
Note: After you sign up for the FREE Connections Basic program, you will be automatically eligible to upgrade to Connections Premium.
Respond to shopper questions and reviews across all participating retailers. Our technology finds the most important reviews across the Bazaarvoice network and surfaces them in one inbox to make it easy to
respond and learn.
Director of Marketing
Senior Manager, Online Marketing
average conversion lift when shoppers engage in Q&A on major retail sites.1
Online shoppers find answers from brand experts
than answers from consumers. They want to hear from you.
Shopper intent to purchase
when seeing a brand’s response to a negative review versus a negative review by itself.
of answers brand experts provide are not already in the product marketing copy. Fill in the gaps.2
1Bazaarvoice retail study, 2013; 2 PricewaterhouseCoopers, Bazaarvoice research