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Bazaarvoice Delivers hybris Extend Integration for Online Ratings & Reviews

Tuesday, May 27, 2014

AUSTIN, Texas, May 27, 2014 — Bazaarvoice, Inc. (Nasdaq: BV), the network connecting brands and retailers to the authentic voices of consumers wherever they shop, has released a new Extend integration module with hybris software, the world’s fastest-growing commerce platform provider. This new integration module enables hybris customers to quickly and easily implement Bazaarvoice Conversations with the hybris Commerce Suite. Available on the hybris Extend marketplace, the integration enables a faster and smoother implementation process, shortening the time to value from Bazaarvoice products.

“As the Web continues to expand its influence on global online and offline commerce, online businesses are prioritizing ratings and reviews capabilities because of the necessity to reach customers with engaging, informative information that impacts their purchase decisions,” said Alan Godfrey, executive vice president, Strategic Partnerships at Bazaarvoice. “Our collaboration with hybris makes it easy to extend the capabilities of one of the market’s most powerful and flexible commerce platforms with Bazaarvoice’s best-in-class ratings and reviews platform, giving customers the ability to drive higher conversions and deliver a superior customer experience.”

The Bazaarvoice hybris Extend integration provides a complete integration of Bazaarvoice Conversations into the hybris Commerce Accelerator for B2C Commerce and is easily configurable in the hybris back end. The solution will enable businesses to connect with customers directly in the omni-channel commerce experience, empowering them to share product opinions and category knowledge that influences purchase decisions. In turn, marketers can use the insights from rating and review content to continuously improve their understanding how consumers buy, what they value most, and how the brand can fulfill their needs.

“At hybris we are constantly dedicated to the enrichment of the consumer omni-channel experience” commented Kevin Harris, director of channels, Americas, at hybris. “This latest Extend integration module by Bazaarvoice is pivotal in helping our customers benefit as fast as possible from Bazaarvoice Conversations as part of their hybris solution. The result is a more meaningful, satisfying user experience that drives improved customer engagement, and increased sales and loyalty.”

As a hybris Extend Strategic Partner, Bazaarvoice is committed to strong pre-built integrations with the hybris platform, and also shares joint marketing and in-field implementation coordination with hybris. Additional information about the Bazaarvoice for hybris Extend integration can be found at:


About hybris software

hybris software, an SAP company, enables providers of digital content and services around the globe to sell more online. The hybris platform is the only unified commerce and monetization software and cloud solution for web and mobile commerce, product content / asset management and subscription management that helps consumer and business media, entertainment and software companies sell more and create perpetual digital relationships with their customers. hybris is built for innovation, enabling content providers to embark on a wide range of new business models including metered paywalls, micro-transactions, dynamic bundling, and physical with digital goods in the same transaction. The hybris frictionless commerce APIs also enable users of game consoles, smart TVs and the “internet of things” to leverage a state-of-the-art commerce experience. Leaders around the world trust hybris, including Thomson Reuters, Experian, BBC, Houghton Mifflin Harcourt, Ladbrokes, Nest, Checkpoint, Handelsblatt, Pearson Bookworld, Telegraaf Media Groep, Tamedia and Sonoma Media. hybris also serves over 500 of the world’s most recognizable brands in retail, fashion, telco, manufacturing and distribution. For more information, visit

About Bazaarvoice

Bazaarvoice is a network that connects brands and retailers to the authentic voices of people where they shop. Each month, more than 400 million people view and share authentic opinions, questions and experiences about 70 million products in the Bazaarvoice network. The company's technology platform amplifies these voices into the places that influence purchase decisions. Network analytics help marketers and advertisers provide more engaging experiences that drive brand awareness, consideration, sales and loyalty. Headquartered in Austin, Texas, Bazaarvoice has offices across North America, Europe and Asia-Pacific. For more information, visit, read the blog at, and follow on Twitter at

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