Our Culture and Benefits
People are people, not “resources.”
To us, culture is more than perks and free sodas (although, see our benefits and perks)! It's the way we work with each other and create a place where people want to work every day, have the opportunity to rapidly innovate, and foster an environment that brings out our best. It’s so important to us, we transformed our human resources position into a People Operations Director. Kathy Smith-Willman is in charge of not only handling benefits, but of developing and protecting our unique culture.
Bazaarvoice means voice of the open marketplace. And as much as that defines our vision, it also defines the way we work.
First, we believe there's an entrepreneur in everyone. Openness and integrity are traits of every Bazaarvoice employee – and they are the foundation for trust and teamwork. Passion is the wellspring of fun and excellence. Accountability and execution are characteristics of a winning team, and therefore they are energizing and not feared. And yet, we seem to not take ourselves too seriously and get together often to celebrate our accomplishments, serve the community, and learn from our mistakes. Here is how we define our culture:
1. Passion
Passion fuels us. It drives us to recruit and train the best members for our team, to relentlessly innovate for consumers and our customers, to execute with the highest expectations of ourselves, and to celebrate our achievements.
2. Execution
Execution is our mantra. We are strong competitors, we take action quickly, we meet our deadlines and beat our goals. We constantly reach with our vision.
3. Excellence
Excellence is our bar. We settle for nothing but the best for our clients and involve them in our decisions. We strive for excellence in our interactions with each other, partners, prospects, and investors.
4. Teamwork
Teamwork is of the utmost importance. We trust each other and treat each other with integrity and respect as people. We focus on the success of the team to achieve our goals because we believe that the team can accomplish much more than the individual. We involve our family as our extended team.
5. Openness
Openness is our standard. No matter how large we grow, we communicate openly and honestly with each other. All managers have an open-door policy and strive to never be blindsided by any issue. We give feedback frequently and forthrightly.
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Michael, Content Operations
“I’ve been with Bazaarvoice for almost two months now, and the experience has been amazing. I’m really glad that I took the opportunity to work here. It is a very unique place where 'work' doesn’t feel so much like 'work.' Coming to Bazaarvoice has been a completely positive experience – and that experience is easily tied to the culture protected and cherished by the team here. It’s nice to feel like an integral part of a team and not like a redundant cog in a giant machine. A commitment to teamwork, guided by our shared vision of excellence, and success allows everyone to feel the forward momentum behind every aspect of the company. Energy, focus, passion, and trust shape the dynamic environment and unique culture here at Bazaarvoice. There is an energy here that makes you want to come to work, and it’s very easy to see the value that you, and everyone else, bring to the company.”
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Greg, Vice President of North American Sales
“Bazaarvoice is an amazing company with a culture like no other I’ve worked for (and I’ve worked for quite a few). I remember when I first spoke to the executive team in 2006. Though the core product at the time was Ratings & Reviews, there was a vision of what commerce would look like in the “web 2.0” world. Fast forward three years, and you are seeing a lot of that vision in action
“The best day of every quarter is when the whole company goes offsite to the Alamo Draft House. We start early in the morning with breakfast tacos from Rudy’s and one by one the executive team presents their results from the previous quarter and their strategy and vision for subsequent quarters. One of my favorite sessions is from our VP of Product Development, who shares with us the latest roadmap; the future is certainly bright, and it continues to be one hell of a fun ride. ”
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Patrick, Creative Director
“The essence of Bazaarvoice boils down to people. We have assembled a great group of clever, dedicated, passionate, funny people. But that is only half the equation. A lot of companies hire great people. At Bazaarvoice a tremendous effort is made to ensure that our people are respected, happy and working well together. The result is a company full of talented people executing as a true cross-functional team.”
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5 out of 5 |
| People |
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5 |
| Location |
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4 |
| Snacks |
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5 |
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Zach, Director of Market Development
“Bazaarvoice is the true definition of a world class organization. From top to bottom you have the perfect mix of a solid business model, top-notch employees, great leadership, and a comfortable working environment. Without losing focus on the delicate balance of work and personal life, Bazaarvoice continues to push new boundaries of driving value to both its clients and its employees. Every day you are challenged with finding innovate ways of reaching your personal and team goals. Bazaarvoice not only puts you to the challenge but provides you with the tools you need to get there. If you’re looking for a company that you enjoy working for with tons of energy and buzz, this is your place.”
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Joel, Director, Client Success- Retail
“Things move quickly here at Bazaarvoice. The work is challenging, and each employee is empowered to manage their own responsibilities. In a very real sense, we are all accountable to each other. Since I joined, I've never seen any red tape standing between an idea and getting the green light to try it out. Continuous improvement is embraced as an everyday reality. It's a very energizing environment, and we're all pitching in as a team to sustain the incredible momentum that Bazaarvoice has generated thus far in the market.”
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Andrew, Product Manager
“I chose to work at Bazaarvoice because I firmly believe in the business model to the very core and trust in its longevity. What keeps me passionate about Bazaarvoice is that this company gives you the opportunity to stretch your talents and try new things. If you enjoy challenges and stepping outside of your comfort zone on a consistent basis, then this is the place for you. Our market is moving so quickly that it not only requires you to accept change but to also adapt to it quickly. The aspect I appreciate most about my job is the high (and wide) level of responsibilities I’m given. I am able to maintain my focus because I believe everything I do has a direct and tangible impact on the company’s success or failure. If the company is successful, that means I’m successful, and I’ve done my job.
Working at Bazaarvoice requires a unique blend of ingredients:
- 1 part excellence
- 1 part creativity
- 3 parts trust
- 5 parts passion
- A dash of humor for taste”
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Adam, Partnerships Director
“Working at Bazaarvoice is about teamwork, simply put. Everybody is working towards a common goal and nothing less than exceptional is expected. There are no excuses. We are brothers and sisters, meaning that we count on each other and push each other. We are a close-knit family where success is the only option. Bazaarvoice is about embracing the potential of e-commerce and having a direct impact on its future. Everybody working here is top notch and has a passion for what they do. If you come into Bazaarvoice looking for another boring job to pay the bills, don't bother showing up...this isn't for you.”
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Benefits
Bazaarvoice believes in promoting the health and well-being of our employees. We offer a five-star comprehensive and competitive benefits package including the following for US-based employees:
- Full medical (choice of two PPO plans), dental and vision insurance
- Flexible spending account
- 401(k)
- Life and AD&D insurance
- Short-term and long-term disability
- Domestic partner benefits
- Other benefits
- Employee wellness program
- Employee education and training program
- Healthy snacks
- Flexible vacation policy and a very generous number of paid holidays
- Team events that involve spouses and significant others
- Employee referral bonus program
- Stock options
- Our UK office offers:
- 20 days holiday
- Private healthcare scheme
- Group Stakeholder Pension scheme
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