Bazaarvoice Intelligence

Make smarter decisions in every area of your business through real-time social data analysis.

Bazaarvoice Intelligence analyzes the flood of ratings, reviews, questions and answers that Conversations captures for your business – in a simple, visual dashboard.

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The power of intelligence
Empowering you to create, stock and market, great products for your customers.
Proof of ROI
Get quick reference to data demonstrating the value of Bazaarvoice solutions in real business scenarios.

The power of intelligence

Empowering you to create, stock and market, great products for your customers.

Bazaarvoice Intelligence analyses the flood of ratings, reviews, questions, and answers that Bazaarvoice Conversations captures for your business. In a simple visual dashboard, Intelligence identifies patterns in your feedback to help you make smarter decisions in every area of your business.


Inform portfolio management, R&D, marketing, and more

Insights into people’s behaviors, preferences, and product feedback informs your teams which products to stock or discontinue, which features to add in your next iteration, and what words to use in your marketing.

Enhance technology with human analysis

Our moderation team of native speakers wades through colloquialisms, sarcasm, and hyperbole that software alone can’t interpret. Moderators read all content and tag it with insights like product suggestions, accolades, and criticisms for deeper understanding.

Correlate sentiment with buyer traits

Why do thirty-something’s love your new product but teenagers return it? Intelligence combines product ratings with reviewer characteristics like gender, age, and persona. Visualised trends show you which people to target with which products.

Identify promoters and detractors

Discover your most satisfied and vocal fans to delight with recognition or invite to virtual focus groups. Recognise any dissatisfied consumers so you can address their concerns directly and turn an unpleasant experience into a pleasing solution.

Are you a current Bazaarvoice client? Contact your Client Success Director today for a demo of Bazaarvoice Intelligence using your data.

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Bazaarvoice Intelligence screen shots

Featured case study

Bazaarvoice social commmerce client case study for Dell.
Bazaarvoice reviews are building blocks for a more customer-centric business at Dell
Customer ratings and reviews have become essential to Dell’s strategy for driving sales and powering innovation worldwide since 2006.
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Proof of ROI

Get quick reference to data demonstrating the value of Bazaarvoice solutions in real business scenarios.

Bazaarvoice solutions are proven to:

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