Research and insight
Bazaarvoice is a leader where social meets commerce. Check here for hard-hitting consumer research and insights, and join the discussion about social commerce strategy.
From our blog
- Harness the power of your customer’s digital voice
- In collaboration with Brand Republic, we surveyed over 100 marketers about their customer engagement and advocacy strategies.
The Conversation Index
Social commerce statistics
Retailers average a 4.2 rating out of 5 with the average review consisting of 66 words. Mass merchants average a 4.3 rating with the average review consisting of 58 words.
"The Conversation Index Vol. 1", Bazaarvoice, September, 2011See all social commerce statistics »