Research and insight
Bazaarvoice is a leader where social meets commerce. Check here for hard-hitting consumer research and insights, and join the discussion about social commerce strategy.
From our blog
- Engage your advocates with Bazaarvoice Sampling
- Wednesday October, 8 | 5 PM EDT
- You already know that review volume increases conversion. And you also know that you have some loyal customers (your brand BFF's!). So what happens when you engage those reviewers BEFORE your next product launch?
- See all webinars »
- Harness the power of your customer’s digital voice
- In collaboration with Brand Republic, we surveyed over 100 marketers about their customer engagement and advocacy strategies.
The Conversation Index
- Volume 7: How consumer conversations change with global shopping seasons
- In this edition of The Conversation Index, we dive into some annual global shopping trends to see how customer conversations ebb and flow with the seasons.
Social commerce statistics
When brands respond to product misuse with guiding explanations, shoppers who see the review response are 186% more likely to purchase, and product sentiment increases by 157%.
"The Conversation Index Vol. 6", Bazaarvoice, January, 2014See all social commerce statistics »