Research and insight

Bazaarvoice is a leader in user-generated content marketing solutions. Check here for hard-hitting consumer research and insights, and join the discussion about user-generated content strategy.

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Featured Webinar
Rebuilding credibility and loyalty with the digital customer
Rebuilding credibility and loyalty with the digital customer
Wednesday March, 4 | 4 PM GMT
CEB TowerGroup research finds that digital customers only half as likely to consider their bank as a trusted advisor. Watch this webinar to learn how banks can better listen to consumers to build and maintain trust.
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Infographic
Infographic: The new customer journey
Infographic: The new customer journey
How consumers find and research local businesses has changed. This infographic walks you through the new customer decision journey.
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Featured Resources
Harness the power of your customer’s digital voice
In collaboration with Brand Republic, we surveyed over 100 marketers about their customer engagement and advocacy strategies.
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The Conversation Index
Learn how increasing review volume drives sales
Volume 8: Learn how increasing review volume drives sales
Learn how sharing customer content across a network of retail and brand partners leads to better sales, insights, and search traffic – and why there’s no such thing as enough user-generated content.
The Conversation Index archive >
Featured video

Social commerce statistics

"Easy" is found in 16% of FinServ reviews.

"The Conversation Index Vol. 1", Bazaarvoice, September, 2011

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The Conversation Index »

As an insider in the conversation between shoppers, retailers and brands, we gather valuable insights you can use.

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We stay ahead of the curve in social commerce strategy, researching topics that matter and sharing them here.

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