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Travel solutions

Turn your travelers’ experiences into new bookings

Consumers spend more time online researching travel before purchase than any other industry. They depend on details from other travelers about transportation, hotels, vacations, and entertainment packages when planning their own trips.

Host conversations with the people travelers trust most – each other

Customer conversations encourage bookings, build loyalty, and generate social data for powerful intelligence.

  • Create authentic conversations. Spark conversations on your site to spark bookings, and expand them across social networks and mobile apps. We protect your brand from fraudulent content with moderation services. Learn about Bazaarvoice Conversations.
  • Drive more bookings when Online Travel Agencies and hospitality brands work together. Create connections between hospitality brands and online agencies to answer more traveler questions and gather more customer opinions. Learn about Bazaarvoice Connections.
  • Uncover key insights and operationalize. Analyze your social data to transform your business with real-time insights that drive better marketing and customer service. Learn about Bazaarvoice Intelligence.

 

We partner with some of the world’s largest travel companies and over 900 leading brands to build moderated customer conversations on sites and social networks. Request a demo to learn how we can help you.

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Destination: your site

Hospitality Solutions

Customer conversations drive bookings.

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Turn your customers into your best agents

Online Travel Agencies

Embrace your new sales force.

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Starwood Hotels & Resorts gives guests the chance to 'say it like it is'

Press Release

In a recent survey, nearly 85% of Starwood Preferred Guest® members said they find value in consumer ratings and reviews on travel sites. Starwood is making it easier for consumers to find the information they crave with reviews displayed directly on the hotel page they are viewing. The open forum gives travelers a place to share and search for genuine hotel reviews – both the positive and the negative – so they can plan their ideal hotel stay. Taking authenticity a step further, Starwood is also making sure all comments are from guests who actually stayed at the hotel. Reviews are verified by a hotel reservation confirmation.

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Review-reading travelers convert 123% higher at CheapCaribbean.com

Cheap Caribbean offers all-inclusive Caribbean vacations at their ecommerce site, CheapCaribbean.com. For most shoppers, travel arrangements are highly researched purchase decisions. Travelers conduct extensive research when choosing vacation destinations, hotels, itineraries, and more.

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