When you choose Bazaarvoice,
you are not just buying a product.

You’re adding a team of experienced online marketers, passionate about your social commerce success.

When the deal closes, most companies fall short of promises made. But at Bazaarvoice, we have an entire Client Services team with one goal: Exceed your expectations in service and value while building a strong relationship. And every quarter, we ask you to rate us to make sure you’re absolutely delighted. We strive for nothing less, and most of the time, we’re there.

Implementation

Our Implementation team is second to none. With best practices and processes created from more than a 160 client implementations, we know how to work with anyone from your IT department to your marketing department to get you up and running quickly – and painlessly.

Support

Our Technical Support team maintains your customized Bazaarvoice solution for you. We implement our evergreen features and product improvements with only minor IT involvement on your side. What could be simpler?

Content Moderation

Our Content Operations team doesn’t just moderate your user-generated content. They consider themselves the guardians of your brand as you begin to trust your customers to market for you. What’s more, we can show you how to analyze user-generated content to identify trends to improve your offerings based on what your customers are saying.

Community Management

Your dedicated Community Manager is your personal, dedicated “word of mouth marketing consultant,” sharing best practices for gathering more user-generated content, using the content to drive further sales, and helping you measure the impact. We even offer quarterly strategic recommendations and community analysis to gauge your success – and ours.

Research and Development