These in-depth, informative webinars feature real-world insights that you can apply to your business. See what today’s most influential thought leaders, and Bazaarvoice clients and partners have to say.
Tuesday, July 26, 2011
Social is rapidly evolving, faster than most organizations can keep up. How do brands plan for the coming years, when customer expectations change in a matter of months? How do you set up your social organization to scale with the growing massive conversation? And as more consumers share more opinions in even more places, how do brands pull meaningful insights from their feedback to drive innovation?
Thursday, July 7, 2011
Customers today don’t shop in "channels." They interact with brands across multiple touchpoints — in stores, online, via phone, on social media, on mobile devices — and expect a consistent and personalized brand experience throughout. To succeed in this era of agile commerce, companies must focus on how consumers interact with every touchpoint in the customer lifecycle and derive the most value from each interaction.
Tuesday, May 24, 2011
By making ticket-buying social, Ticketmaster connects with and empowers their best event promoters: their customers. Kip Levin, Executive Vice President of Ecommerce at Live Nation, will share real-world stories of how Ticketmaster leverages social to interact with customers and drive new sales.
Tuesday, April 26, 2011
Customer feedback is a 24/7 focus group, with insights to transform businesses. But when it comes to gathering and acting on customer insights, most companies are unsure where to start. In this free webinar, learn how to use social to collect customer insights, and how to build these insights into every part of your organization — marketing, R&D, product management, customer service, merchandising brand… you name it.
Tuesday, March 22, 2011
Today’s consumers shop everywhere — via their phones, online, on social networks, and in stores. Even if they’re shopping for shampoo or cleaning supplies, they want trusted information — fast. Research shows that most CPG shoppers make decisions before they ever enter a store, and half of them visit a retailer’s website a few days before making a purchase.
Wednesday, February 2, 2011
We surveyed CMOs with The CMO Club to learn how social media measures up in their organizations -- and their answers (and honesty) may surprise you.
Join us to hear about the results and see what's most important -- and most impactful -- to top CMOs.
You'll hear from:
Wednesday, December 15, 2010
Hear how the best ideas of 2010 catapult top brands into the coming year
In 2010, top brands showed us all how to succeed with social marketing. This webinar pulls together the top seven trends to help catapult you into a successful new year. You'll hear how Best Buy, Debenhams, Homebase, Urban Outfitters, and more drove real revenues with social — and how their successes can apply to your brand.
In this webinar, you'll learn:
Thursday, October 28, 2010
We no longer search for news — the news finds us. Soon, we won't search products and services — our friends will send us their opinions through social networks.
If this is the future of commerce, how do you help customers sell for you?
Erik Qualman, founder and author of Socialnomics, creator of the YouTube sensation Social Media Revolution, and Global VP of Digital Marketing at EF Education, leads this webinar, where you'll learn:
