Our clients have implemented social commerce and seen a measurable impact in marketing. Sales. Customer service. And product innovation. Learn from their successes.
Fri, 2012-05-18
To continue expansion in Europe, France’s top seller of business telephone equipment has followed social trends by adding consumer opinions to its website.
The company followed best practices recommended by Bazaarvoice, and quickly achieved increases in web visitor conversion rates and natural search traffic.
Fri, 2012-05-18
In 2011, Lexus Sweden became the first automaker in Europe to use reviews to bring the customer’s voice directly to its public communications, with the help of the Bazaarvoice Conversations solution. Since then, reviews have become an integral component in driving awareness for the Lexus brand.
Fri, 2012-05-18
Customer ratings and reviews have become essential to Dell’s strategy for driving sales and powering innovation across its worldwide organisation since 2006. The company has measured double-digit growth in online conversion rates since working with Bazaarvoice to implement ratings and reviews in Europe, as well as a triple-digit increase in the number of reviews collected.
Fri, 2012-05-18
As one of the largest online retailers in Germany, increasing website conversion rates is a key objective for Conrad. By enabling website visitors to share opinions and engage with each other, the company has experienced an incredible increase in conversion rates.
Fri, 2012-05-18
“How difficult is it going to be to build this gazebo myself?”
“What tools do I need to install this towel rack?”
“I’m no handyman; should I hire someone to help set up my kitchen?"
Tue, 2012-03-27
When it comes to buying the latest electronics and appliances, today’s consumers are more empowered and in control than ever. They expect easy access to information they need for decision-making and immediate answers to questions about products – whether they’re at an online retail store or visiting the manufacturer’s website.
Tue, 2012-02-21
To continue expansion in Europe, France’s top seller of business telephone equipment has followed social trends by adding consumer opinions to its website. The company followed best practices recommended by Bazaarvoice, and quickly achieved increases in web visitor conversion rates and natural search traffic.
Thu, 2012-02-02
One quality that has set House of Fraser apart from other department store groups in the UK throughout their 160-year history is the commitment to build strong customer relationships by providing an imaginative, exciting and relevant shopping experience. As their online presence has grown, so has the desire to extend to the web this strong sense of engagement and belonging among customers.
