Social Media Trends Report 2014
Today, we live in a connected economy where consumers rule and customer-centric organizations are winning the race. New forces are pulling brands in every direction—from mobile to big data, converged media to the omnichannel.
In our latest installment of the Social Trends Report, we outline five critical trends that are shaping the new digital marketplace. Supported by insights from the world’s foremost marketers, social strategists, and business thinkers, the report examines these trends in-depth. You’ll learn how:
- The future will be driven by big data
- Authentic brands will triumph in the changing marketplace
- Consumers now define the moment of truth
- Social media insights will drive innovation across organizations
- Advocacy is key to winning more word-of-mouth share
Download the new report now to learn how to build the sort of lasting relationships that—more so than simply driving revenue—substantially transform the way you do business.