Social intelligence: 9 insights that drive business results
June 15, 2013
This white paper provides nine specific insights you can put into action today to improve all areas of your business.
When consumers review your products, the impact doesn't stop at a sale.
This user-generated content provides some of the richest and most relevant consumer information that exists. By aggregating and analyzing this social data, you can turn it into a strategic business advantage.
- Product innovation: Guide enhancements and uncover shortcomings faster
- Optimize consumer communication: Fine-tune messaging and improve support
- Segment for success: Uncover advocates and pinpoint consumer preferences