Four social trends already changing your business: 2012 trends report
Are you prepared to compete for consumers across every channel, every device, everywhere they are, 24 hours a day?
Consumers who research across online, offline, and mobile channels spend 18-36% more than those who don’t. The ability to feed their omnichannel information appetite will soon separate tomorrow’s winning businesses from the losers.
So say some of business’s most forward-thinking thought leaders. The rise of omnichannel shopping is just one of the major trends these minds share in our annual Social Trends Report.
Check out the trends that will shape your business – and the entire marketplace – in 2012 and beyond.