Ratings & Reviews

Let your customers do the selling.

Customers love to talk. Capture their authentic conversations wherever they choose to talk — on your site, on your retailers’ site, and via social networks.

Then take those online conversations and syndicate them into the purchase path at the right time and place to influence sales.

Drive acquisition everywhere.

  • Search engine optimization — Search engines love fresh content. For most of our clients, reviews constitute the majority of their website content. Leverage those authentic reviews to drive more traffic.
  • Sharing on social networks — Customers can share their reviews to drive more traffic.
  • In-store and mobile — Leverage reviews in print, in-store displays, email campaigns, and mobile applications.

 

Convert more customers.

Drive conversion with industry best practices. We’ve been powering reviews for more than six years and can advise you about how to drive higher volume and superior conversions by leveraging personalization. Tapping into the social graph. Tagging. Multimedia. Badging. And voting.

Collect insights.

Insights gained from Ratings & Reviews help you understand how consumers buy. What they value most. And how your brand can fulfill their needs.

Let’s talk about how we can help you turn social media into social commerce.

Evans Cycles increases product page search traffic by 23%

Case Study

Evans Cycles is the UK’s largest independent bicycle and cycling gear retailer. Recognizing their customers’ intense passion for cycling, Evans Cycles launched Bazaarvoice Ratings & Reviews in November 2009 and Ask & Answer in July 2010. User-generated content (UGC) has proven search benefits, so to maximize those, Evans Cycles launched SearchVoice Inline (SVI) for their reviews in July 2010. SVI embeds the text of the first few reviews on a product into the product page’s code, effectively updating the content to feed the freshness search engines crave.

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Put your brand where customers are

SocialConnect™

Engage where your customers are.

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Know precisely what your customers want

Customer Intelligence

The real-time intelligence solution.

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