Real opinions. Real Results.

Today’s consumers have a million choices, but they don’t trust advertising. So how do you reach them?

Ratings & Reviews lets your customers share their honest feedback on your site, directly in the purchase path. This feedback fuels consumer decision-making to drive sales, decrease product returns, and build trust in your brand.

Insights gained from Ratings & Reviews help you understand how consumers buy, what they value most, and how your brand can fulfill their needs. This is the first step to revolutionizing your business through the voice of the customer.

Bazaarvoice makes it easy to get started. We do the heavy lifting on deployment and let you gain all the glory, as our tools seamlessly integrate into your existing workflows and teams.

Benefits

• Increase sales. We've helped clients increase conversions by up to 116 percent.
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• Improve customer loyalty. Becoming a credible source of authentic opinions keeps customers coming back for more.
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• Reduce product returns. When customers get all the information they need to buy a product, we've seen return rates plummet by 20 percent.
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• Drive product improvements. Smart companies use customer opinions to improve their products – and their business.
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• Increase natural search. SearchVoice implementation increases traffic by an average of 142 percent.
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Key Features

• Shout It! Push reviews to social networks.
• QuickTake Navigate based on popular sentiments of "people like me."
• ReStyle Make quick changes for new campaigns.
• Photo/Video Upload Bring reviews to life with multimedia.
• Sliders Visually express difficult-to-measure opinions.
• Community Badging Call attention to key contributors.
• Tags Informally capture product opinions.

• Optional Extensions for Ratings & Reviews
• MobileVoice
  Put word of mouth in the palm of your hand.
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• SearchVoice
  Drive natural search with natural voices.
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• SocialAlerts
  Keep contributors informed and coming back.
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• SyndicateVoice
  Extend word of mouth beyond your site.
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• ActiveProfiles
  Uncover what matters most to contributors.
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• Social Commerce Insights
  We’ve made it easy to turn "social" into "results."
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• Smart Display
  Great design drives participation.
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