Real opinions. Real Results.

Today’s consumers have a million choices, but they don’t trust advertising. So how do you reach them?

Ratings & Reviews lets your customers share their honest feedback on your site, directly in the purchase path. This feedback fuels consumer decision-making to drive sales, decrease product returns, and build trust in your brand.

Insights gained from Ratings & Reviews help you understand how consumers buy, what they value most, and how your brand can fulfill their needs. This is the first step to revolutionizing your business through the voice of the customer.

Bazaarvoice makes it easy to get started. We do the heavy lifting on deployment and let you gain all the glory, as our tools seamlessly integrate into your existing workflows and teams.

Benefits

• Increase sales. We’ve helped clients increase conversions by up to 116 percent.
  Read Case Study
• Improve customer loyalty. Becoming a credible source of authentic opinions keeps customers coming back for more.
  Read Case Study
• Reduce product returns. When customers get all the information they need to buy a product, we’ve seen return rates plummet by 20 percent.
  Read Case Study
• Drive product improvements. Smart companies use customer opinions to improve their products – and their business.
  Read Case Study
• Increase natural search. SearchVoice implementation increases traffic by an average of 142 percent.
  Read Case Study

Key Features

• ShoutIt!
  Push reviews to social networks.
  See it in action
  
• QuickTake
  Navigate based on popular sentiments of "people like me."
  See it in action
  
• ReStyle
  Make quick changes for new campaigns.
  See it in action
  
• Photo/Video Upload
  Bring reviews to life with multimedia.
  See it in action
  
• Sliders
  Visually express difficult-to-measure opinions.
  See it in action
  
• Community Badging
  Call attention to key contributors.
  See it in action
  
• Tags
  Informally capture product opinions.
  See it in action
  

Extensions

MobileVoice Put word of mouth in the palm of your hand. Learn More	SearchVoice Drive natural search with natural voices. Learn More	SocialAlerts Keep contributors informed and coming back. Learn More
SyndicateVoice Extend word of mouth beyond your site. Learn More	ActiveProfiles Uncover what matters most to contributors. Learn More