Who can answer questions about your products better than you?

Ever had a question that stopped you in your tracks, keeping you from making a purchase decision? Your customers have questions, too – usually when they’re on their favorite retailer’s site. BrandAnswers lets you see all questions about your products, so you can answer them directly – and save the sale.

Turn shoppers into customers – see how

BrandAnswers shows you all questions about your products across our extensive network of retailers that use Ask & Answer, giving you one place to inform all inquisitive consumers at once. And it’s information consumers want – our analysis shows that answers from manufacturers are most helpful to consumers. You’ll help customers as they decide what to buy and get first-hand insights into the types of questions they have,  while increasing your brand’s visibility on retailer sites. All this information then gives product managers valuable information that drives product enhancement and development.

Benefits

• Increase sales and satisfaction.
  Help future shoppers make informed purchase decisions.
• Build brand equity on retailer sites.
  Demonstrate that you’re a trusted, customer-focused brand by visibly answering questions.
• Get real-time insights.
  See exactly what consumers are thinking as they decide to buy.

Key Features

• Single Portal.
  Easily access questions across all retailers.
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• Answer Badging.
  Branded answers to clearly identify your participation
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• Real-time alerts.
  Targeted and immediate notification via email.
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• Channel reporting.
  Real-time activity across retailer sites.