Travel Solutions

Turn your travelers’ experiences into new bookings

Consumers spend more time online researching travel before purchase than any other industry. They depend on customer reviews and stories when planning their own memorable trip. Travelers want share the details about transportation, vacations, hotels, and entertainment packages, and give answers to help others book with confidence.

Facilitate conversations on your site with the people travelers trust most – each other

• Enable conversations to spark bookings. Moderated by real people 24/7/365 for authenticity, you can identify fraudulent reviews and resolve issues before posting live. To further ensure relevant content, Bazaarvoice offers travel clients a closed review process option where only verified purchasers can leave reviews.
• Expand the reach by enabling conversations across social networks and mobile apps. Influence travelers when they plan their trips.
• Create a connection between hospitality companies and online agencies with Bazaarvoice Network Connections. Provide moderated BrandAnswers to consumer questions across your network.
• Transform your business with real-time intelligence: Data from your aggregated social conversations provides always-on customer knowledge to drive more effective marketing and loyalty-driving customer service.

We’ve helped some of the world’s largest travel companies turn social media into social commerce. Learn how we can help you.